Do you adore fashion, have a great sense of style and love talking to people? We are seeking an enthusiastic and customer-focused Sales Assistant to join the team at Ritz of Rosanna! This is a casual position based in Rosanna, VIC 3084 in our ladieswear boutique. As a Sales Assistant, you will play a vital role in delivering exceptional customer service in our fashion store, dealing with customers of all ages, shapes and sizes! This position is fundamental to creating a welcoming shopping experience and ensuring customer satisfaction, whilst supporting our store's commercial objectives.

What you'll be doing

Greeting customers warmly and assisting them with product enquiries and recommendations

Processing sales transactions accurately using the till system and payment methods

Maintaining product displays and ensuring the store is clean, organised and visually appealing

Assisting customers at the fitting rooms and giving styling advice

Handling customer queries professionally and courteously

Unpacking new stock, steaming clothing, and merchandising new arrivals

Supporting promotional activities and communicating special offers to customers

Collaborating with team members to achieve sales targets

Adhering to company policies, procedures and health and safety standards

What we're looking for

Excellent customer service skills with a genuine desire to help customers

Strong communication abilities and a friendly and professional manner

Reliability and punctuality, with availability on Saturdays and some weekday hours during school holidays





A genuine love of fashion and confidence with styling customers

Basic numeracy skills and comfort with handling cash and card payments

Ability to work both independently and as part of a team

Physical capability to stand for extended periods and lift stock as needed

Attention to detail and pride in maintaining high standards of presentation

Previous retail or customer service experience is desirable but not essential

What we offer

At Ritz of Rosanna, we value our employees and are committed to creating a positive workplace. As a casual team member, your hours may be diverse but you will definitely be required most Saturdays, and some hours during school holidays. This position would suit a university student or someone who does not require regular hours during the week. We provide a supportive team environment and training and the opportunity to develop valuable retail experience that can support your career progression. We encourage a culture of inclusivity with both our customers and staff members.

About us

Ritz of Rosanna is a dedicated retail ladieswear fashion business committed to providing our customers with quality products and outstanding service. Our store in Rosanna is a long standing and trusted fashion destination for women of all ages from sizes 8 to 24. We pride ourselves on creating a welcoming atmosphere and building lasting relationships with our customers. Our team is passionate about delivering excellence in every interaction and developing a warm and friendly environment.

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📌 Sales Assistant (Williamstown)
🏢 Ritz of Rosanna
📍 Williamstown