Volvo Group is seeking a Director – Uptime & Service Excellence to lead end-to-end uptime strategy and service performance for Volvo Trucks, Mack Trucks and UD Trucks across Region Australia. You will drive dealer network alignment and shift to proactive, data-driven service, with solid governance and measurable outcomes.
The role reports to the VP Service Market and focuses on improving uptime, service performance and customer experience while scaling digital service enablers and governance
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📌 Director, Proactive Uptime & Service Excellence (Australia)
🏢 AB Volvo
📍 Australia
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