Chief Technology Officer (CTO)

Future Fulfilment

- South Yarra based
- Hybrid
- Full-time

Future Fulfilment is a third-party logistics business moving millions of orders for hundreds of ecommerce brands through warehouses across Victoria, Queensland and New South Wales, New Zealand & China. We're growing globally, fast. We're looking for a hands-on CTO to take the wheel of our technology, lead our developers, and build the platforms that carry us into the next stage of growth.

This is a department-head role with real ownership. You'll sit alongside the senior leadership team, translate where the business is going into where the tech needs to be, and make it happen with a small, sharp team.

What you'll do

- Lead the tech team. Manage, mentor and grow a small team of developers, you will set the roadmap, the standards, and the pace.
- Sit at the leadership table. Work shoulder-to-shoulder with the founders and senior leaders to turn commercial strategy into technical reality.
- Own the integration layer. Keep our ecommerce and warehouse ecosystem talking with Shopify, WooCommerce, ShipHero, and the carrier and billing systems that sit around them.
- Build with AI at the core. Put AI tools to work across operations, billing, customer success and internal workflows.
- Automate everything worth automating. Design and scale workflow automation that removes manual handling across the business.
- Drive the next iteration. Own the technical vision and the build that takes Future Fulfilment from where we are today to a global-scale platform.

The stack you'll lead

- Ecommerce & marketplaces: Shopify, WooCommerce, and the wider ecommerce platform landscape
- Fulfilment & WMS: ShipHero
- Inventory / wholesale / ERP: Indigo8
- Automation / iPaaS: n8n (workflow orchestration and integration pipelines)




- Data & backend: Supabase / PostgreSQL, APIs and webhooks, cloud infrastructure
- AI & developer tooling: Claude Code and agentic/LLM tooling, plus a genuine interest in what's next
- Support & comms tooling: Intercom, ClickUp and internal systems that keep our teams connected

You don't need to have touched every one of these but you should be the kind of technologist who picks up a new platform quickly and knows how to make disparate systems work as one.

What you bring

- Proven experience leading and managing a technical team , with the people skills to grow one
- Strong hands-on background across integrations, automation and modern web/backend tech
- Real, practical experience applying AI to solve business problems
- Solid understanding of ecommerce and fulfilment platforms and how they connect end to end
- The commercial instinct to work directly with senior leaders and make decisions that move the business, not just the codebase
- Comfort operating in a young, entrepreneurial, move-fast environment , you're energised by ambiguity and growth, not slowed by it

The environment

- Entrepreneurial and young at heart - we build fast, decide fast, and give people room to run
- Hybrid working - Melbourne-based with flexibility to work from home, office & warehouses across the country
- Extreme growth - a business scaling globally, with the challenges (and opportunities) that come with it
- Genuine ownership - you'll be at the head of the department, shaping the function and owning technology across the company

Sound like you?

If you want to lead the technology of a business that’s growing this fast and build the platforms and functions that take it worldwide we'd love to talk.

Future Fulfilment is an equal prospect employer. We welcome applicants from all backgrounds.

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📌 Chief Technology Officer (City of Stonnington)
🏢 Future Fulfilment
📍 City of Stonnington