Greystones Recruitment is assisting a leading Australian retailer in Melbourne to appoint a Customer Experience Manager who will lead a agile customer care operation nationwide.
You'll shape an outstanding customer journey, coach a high-performing team across phone, email and digital channels, and drive continuous improvement through KPI monitoring and consistent coaching. This role blends strategic leadership with hands-on delivery.
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📌 Retail CX Leader: Elevate Customer Experience & Team (Stonnington City)
🏢 GREYSTONES RECRUITMENT
📍 Stonnington City
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