Senior Manager, Contact Strategy: Customer Engagement (City of Sydney)

Senior Manager, Contact Strategy: Customer Engagement (City of Sydney)

07 Aug
|
Westpac Group
|
City of Sydney

07 Aug

Westpac Group

City of Sydney

Westpac Group in Sydney, NSW is seeking a Senior Manager, Contact Strategy - Customer Solutions to design and optimise customer engagement through data-driven strategies across channels. You’ll lead initiatives aimed at improving communications for customers facing financial vulnerability and hardship, shaping pilots and emerging capabilities.

You’ll collaborate with cross-functional teams including Analytics, Operations and Technology to translate insights into practical, scalable solutions,

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📌 Senior Manager, Contact Strategy: Customer Engagement (City of Sydney)
🏢 Westpac Group
📍 City of Sydney

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