Lucksanapiruk Psychiatry PTY LTD – Grange QLD

On-site (in-person) only

Located at Grange QLD 4051

Remuneration in line with the Fair Work Clerk Awards

Training and support provided, including orientation to clinic systems and procedures

Previous medical admin experience preferred

About Us:

Grange Psychiatry is a private outpatient practice dedicated to providing holistic and evidence-based care for all psychiatric conditions. We provide ongoing psychiatric care, group therapy, transcranial magnetic stimulation (TMS), esketamine (spravato), and subcutaneous ketamine.

About The Role:

We are looking for a medical administration officer for our up-and-coming psychiatry clinic. This role will be fully supervised by our on-site practice manager.

Key responsibilities:

- Manage clinican calendars, appointments, cancellations, and waitlists
- Greet patients in an empathic and qualified manner
- Answer phone calls, respond to emails, and manage general enquiries
- Coordinate new patient intake, referral documentation, and medical records
- Communicate with external clinics, including GPs, psychologists, and other referrers




- Process payments, issue invoices, manage Medicare/DVA billing/ADF/Work Cover billings, and arrange refunds where necessary
- Maintain accurate and confidential patient records in accordance with privacy legislation
- Support onboarding and orientation for new clinicians and staff
- Open and close the clinic, ensuring the environment is clean, tidy, and welcoming
- Perform general administrative tasks to support smooth clinic operations

About You

- Previous experience in a healthcare, mental health, or medical reception setting is desirable
- Familiarity with medical clinic software (preferably Xestro)
- Excellent verbal and written communication skills
- Strong organisational and time management abilities
- High level of discretion and professionalism in handling sensitive health information
- A calm, proactive, and patient-focused attitude
- Valid work visa or authorisation to work in Australia is required for this position

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📌 Medical Admin for Psychiatry Practice (Brisbane)
🏢 Lucksanapiruk Psychiatry
📍 Brisbane