Sales & Service Consultant – Inbound Call Centre - Nowra

CS Telephony | Authorised Representative of NRMA Insurance
Location: Nowra
Full-Time | 8am – 8pm | Monday - Friday
Hybrid Work Model
Start Date - 27th August 2026

Ready to Elevate Your Career in Customer Service?

CS Telephony is seeking enthusiastic Sales & Service Consultants to join our growing Inbound Call Centre Team in Nowra. If you're passionate about helping people and want to represent one of Australia’s most trusted general insurance brands, this is your chance to shine.

As an Authorised Representative of NRMA Insurance, CS Telephony delivers exceptional customer service and support across multiple locations in NSW.

Please note: The successful applicant will be employed by CS Telephony Pty Ltd, not NRMA Insurance.

The Role

You’ll thrive in a fast-paced, inbound call centre environment, you will manage a variety of customer interactions, navigate complex systems, and convert enquiries into successful sales outcomes.

Whether you're assisting with insurance policies or roadside memberships,



you’ll play a key role in delivering trusted service and tailored solutions. You will be supported by a dedicated leader and a collaborative team, all working together to help you succeed and meet your targets.

What You’ll Bring

- Strong customer service and conflict resolution skills
- Ability to manage time and priorities under pressure
- Solid computer literacy and attention to detail
- Confidence in sales and navigating digital systems
- A customer-first mindset and collaborative attitude
- Flexibility and adaptability to meet changing needs

Why You’ll Love Working with Us

- Hybrid Work Model – Enjoy the flexibility of working from home
- Career Growth – Internal progression opportunities to help you advance
- Comprehensive Training – Fully paid onboarding and ongoing coaching
- Recognition & Rewards – Celebrate your success with vibrant programs
- Supportive Culture – Be part of a fun, inclusive, and high-performing team

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📌 Sales & Service Consultant – Inbound Call Centre - Nowra
🏢 Country Services
📍 Nowra