Services Australia is seeking entry-level Service Delivery Officers to support Australians with Centrelink and Medicare services. Roles are rostered with potential shift work and require flexibility to respond across in-person, phone and online channels.
Employees may be assigned to different customer service tasks and channels depending on workload and operational needs. The position is advertised nationally with adaptable work arrangements under the Enterprise Agreement.
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📌 Hybrid Customer Service Officer - Flexible Shifts (New South Wales)
🏢 Services Australia
📍 New South Wales
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