Elliots Fire and Safety Services is seeking a Branch Assistant to join our South Geelong VIC office on a full-time basis. This role is integral to supporting our team and ensuring smooth day-to-day branch functionality. You will work closely with the branch management and technicians to facilitate efficient client service delivery and maintain strong administrative standards. This is an excellent opportunity to develop your career within the fire and safety industry whilst supporting a dynamic, growing team.
Key responsibilities
- Providing administrative and coordination support to the branch administration team
- Assisting with customer enquiries, quotations and order processing
- Maintaining accurate records and databases for client information and services
- Scheduling appointments and managing the branch calendar
- Coordinating communication between clients, staff and other departments
- Monitor stock controls, process deliveries and prepare orders
- Contributing to branch cleanliness, safety and professional presentation
- Assisting with general clerical duties including filing, data entry and phone management
- Supporting the branch team to achieve targets and customer satisfaction
What we're looking for
- Strong organisational and time management skills with the ability to manage multiple tasks
- Excellent written and verbal communication abilities
- Proficiency with Microsoft Office applications and general computer literacy
- A professional and courteous approach to customer interaction
- Attention to detail and accuracy in administrative tasks
- Ability to work collaboratively within a team environment
- Reliability and commitment to meeting deadlines
- Previous experience in an administrative support or coordination role (preferred)
- Knowledge of or interest in the fire and safety industry (beneficial but not essential)
- A willingness to learn and develop your skills within a growing business
About us
Elliots Fire and Safety Services is a dedicated provider of fire and safety solutions across Western & Central Victoria. We are committed to protecting businesses and communities through high-quality products, services and expertise. Our team is passionate about delivering excellent customer service and maintaining the highest industry standards. We pride ourselves on our professional approach, reliability and commitment to safety innovation.
What we offer
Working at Elliots Fire and Safety Services, you will join a supportive and professional organisation that values its employees. We offer a market-competitive salary package commensurate with experience, a positive workplace culture and opportunities for professional development within the fire and safety sector. We are committed to creating an inclusive workplace where all team members can thrive. We encourage applications from candidates of all backgrounds and will provide reasonable adjustments where needed to support your success in the recruitment process and beyond.
Successful Candidate will be required to obtain current National Police Check & Working With Children Check.
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📌 Branch Assistant (Victoria)
🏢 Elliots Fire and Safety Services
📍 Victoria
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