Endocrinology Melbourne – Heidelberg Heights VIC

Medical Administration (Healthcare & Medical)

Medical Receptionist

Permanent Part-Time

$32-$33 per hour

Our Practice

Endocrinology Melbourne provides specialist endocrinology consulting services for the assessment, management, monitoring and ongoing care of endocrine disorders. Our team of specialists strive to provide the best care and support to our patients.

About the role

We have an exciting opportunity for an experienced Medical receptionist with a flexible, can-do approach, committed to building their skills whilst growing and developing in their new working environment. We have 2 clinics in Heidelberg and Mont Albert North that are open Monday – Friday. The successful applicant must be flexible with roster coverage across both sites (3-4 days per week, mainly at Mont Albert site).

Responsibilities

- General reception and administration duties
- Maintaining Medical Correspondence & Patient communication / Incoming & Outgoing
- Building relationships with staff and practitioners
- Demonstrating a high level of standard of customer service





Experience & Attributes

- Experience in medical reception and administrative environment
- Minimum of 1 year medical reception experience required
- Proficient understanding of Microsoft operating systems
- Experience with Medical Director & Pracsoft (Preferred) or similar medical software management systems
- Experience with Medical Director & Pracsoft preferred, however alternative medical software systems are acceptable
- Reliability and a robust work ethic
- Experience with electronic medical billing both Medicare (Tyro easy claim system) and private billings
- Ability to act in a confidential manner at all times
- Ability to work both independently with initiative, and as a team member
- Excellent written and verbal communication skills
- Enthusiastic, flexible, and positive attitude
- Operate within the policies and procedures of the practice
- Respectful, non-discriminatory, and understanding cultural awareness

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