Capgemini in Melbourne is seeking a capable IT support professional to provide first level troubleshooting across client operating systems and applications. You will utilise remote access tools to manage desktops, verify network connectivity, and maintain documentation while delivering robust customer service.
The role emphasizes incident handling, adherence to SLAs, and proactive participation in team discussions to improve processes within Capgemini and customer environments.
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📌 IT Service Desk Specialist (Melbourne)
🏢 Boltin
📍 Melbourne
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