IS Service Desk Team Lead – 12-Month Contract (Sydney) (City of Sydney)

IS Service Desk Team Lead – 12-Month Contract (Sydney) (City of Sydney)

07 Aug
|
Bolton Clarke
|
City of Sydney

07 Aug

Bolton Clarke

City of Sydney

Bolton Clarke is seeking an IS Service Desk Team Leader to guide a Sydney-based team on a 12-month initial contract. You will lead first-level technical support, manage incidents, and coordinate with Level 2/3 teams to ensure SLAs and OLAs are met.

You will promote ITIL practices, improve service desk processes, and report on performance while partnering with senior IS leaders. Solid coaching, communication and customer-service skills are essential.

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📌 IS Service Desk Team Lead – 12-Month Contract (Sydney) (City of Sydney)
🏢 Bolton Clarke
📍 City of Sydney

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