Ability 2 Autonomy | Wantirna, VIC

Part time or Full-Time Opportunity

Support Coordinator Level 2

Join a team where people matter.

At Ability 2 Autonomy, we believe great Support Coordinators thrive when they feel supported themselves. We're a small, family-oriented team that genuinely values collaboration, flexibility and professional growth. We work hard, support one another, celebrate successes together and always put participants at the centre of what we do.

Due to continued growth, we're looking for an experienced Level 2 Support Coordinator who is passionate about empowering people to live the life they choose.

What you'll love about working with us

- A genuinely supportive and caring team culture.

- A personalised work roster designed around your strengths and work-life balance.

- Flexible working arrangements, including some work-from-home hours.

- The autonomy to manage your own caseload, with the support and guidance of an experienced leadership team whenever you need it.

- Regular supervision, mentoring and professional support.

- Access to a comprehensive Employee Assistance Program (EAP), providing confidential counselling and wellbeing support for you and your immediate family.

- Ongoing professional development and genuine opportunities for career growth as our organisation continues to expand.

- A varied and rewarding caseload with participants from diverse backgrounds.

- A modern office based in Wantirna with a collaborative and welcoming team environment.

About the role

As a Level 2 Support Coordinator, you will work alongside participants, families and providers to help people understand and implement their NDIS plans while building capacity and achieving their goals.

Your responsibilities will include:

- Coordinating and monitoring NDIS supports.

- Building strong relationships with participants, families and service providers.





- Supporting participants through complex situations and plan changes.

- Developing service agreements, reports and progress documentation.

- Advocating for participant choice, control and rights.

- Working within a trauma-informed, recovery-oriented and person-centred framework.

About you

We're looking for someone who is compassionate, organised and enjoys working as part of a close-knit team.

You will have:

- A minimum of 12 months' experience in Support Coordination or a similar NDIS or community services role.

- A sound understanding of the NDIS, or a willingness to learn.

- Excellent communication and relationship-building skills.

- Experience supporting participants with psychosocial disability and/or mental health is highly regarded.

- The ability to manage competing priorities while maintaining high-quality documentation.

- A current Driver Licence and reliable vehicle.

- A current NDIS Worker Screening Check and Working with Children Check (or willingness to obtain).

Why Ability 2 Autonomy?

We're not a large corporate organization. We pride ourselves on knowing our staff, supporting each other and creating an environment where everyone has the opportunity to grow professionally while maintaining a healthy work‑life balance.

We trust our team to do what they do best. You'll have the freedom to manage your own workload and build meaningful relationships with participants, while knowing you'll always have access to support, collaboration and guidance when you need it.

We recognise that supporting others starts with supporting our own team. That's why we invest in regular supervision, flexible work arrangements, ongoing professional development, and a high-quality Employee Assistance Program to ensure our staff feel valued both professionally and personally.

If you're looking for a workplace where you are valued, your ideas are welcomed and your wellbeing matters, we'd love to hear from you.

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📌 NDIS Support Coordinator Lv2 (Knox City)
🏢 Ability 2 Autonomy
📍 Knox City