WearelookingforcandidatesbasedintheWaggaWaggaarea,includingthosewithtrade,technical,andhandsonpracticalbackgroundswhomaybeconsideringacareerchange.Peoplewithexperienceinplumbing,carpentry,electricalwork,construction,civils,hospitality,customerservice,manufacturing,andsimilarindustrieshaveallthrivedinthisposition.Safetyisatthecoreofeverythingwedo,andwe’relookingforpeoplewhovalueworkingsafely,followingprocedures,andlookingoutfortheirteammatesandcustomers.

Ifyouthinkthiscouldbeyou,nbncanutiliseyourexperiencetodevelopyouintoaCustomerFieldTechnicianaspartofourinternalworkforce.

Abitaboutyourrole
AsaCustomerFieldTechnicianinWaggaWagga,youwillworkindependentlyoncustomerservicefieldtasksacrossarangeofnbntechnologies.Thisroleinvolvesinstallation,repair,maintenance,anddirectcustomerinteraction,primarilywithinhomesandbusinesspremises.

Yourdaymayincludetaskssuchasinstallingcopperandfibrecabling,completingcustomerpremisesequipmentinstallations,diagnosingandrepairingfaults,andprovidingahighlevelofcustomerservice.Workinghoursfallbetween7amand7pm,withflexibilityappliedbasedonbusinessneeds.Training,tools,andongoingsupportwillbeprovided.

Abitaboutyou
Previoustelecommunicationsexperienceisnotrequired.Wewillteachyouthetechnicalskillsrequired.Whatmattersmostisyourabilitytoworkwithyourhands,solveproblems,andcommunicatewellwithcustomers.

Youmayhaveabackgroundinatrade,hands‑ontechnicalrole,oracustomer‑focusedenvironment.Experiencefromtradessuchasplumbing,carpentry,electricalwork,generallabouring,construction,mechanicalwork,hospitality,ormanufacturingishighlyvalued.

Youshouldbecomfortableworkingindependently,managingyourtime,andtakingprideindeliveringqualitywork.StrongcommunicationskillsandacurrentandcleanDriver’sLicencearealsoimportant.

Lifeatnbn




Tobepartofnbnistobepartofsomethingbigger.We’vecreatedAustralia’snetwork—anetworkmadeformore.
Ourpioneeringspiritdrivesusforwardeveryday.Together,wehelpliftthedigitalcapabilityofAustraliabyconnectinghomesandbusinesseseverywhere.It’snotjustawayforeveryonetodothethingstheylove,buttransformsthewaytheydothem,andtheopportunitiesavailabletothem.

Amoreinclusiveworkingworld
nbniscommittedtoaninclusive,versatile,andsupportiveworkplacewhereeveryonecanfeelheard,valued,andrespected.Webelievediverseperspectivesarethekeytounlockinggreateroutcomesandencourageapplicationsfrompeopleofallages,nationalities,abilities,andcultures.That'swhywehaveaReconciliationActionPlan,Accessibility&InclusionPlan;,offer18weeksofpaidparentalleave,areaPrideinDiversityPlatinumEmployer,andhaveactiveemployee-leddiversitypillars.

- ReconciliationActionPlan
- Accessibility&InclusionPlan;
- 18weeksofpaidparentalleave
- areaPrideinDiversityPlatinumEmployer
- activeemployee-leddiversitypillars

EqualOpportunitiesforAll
Wechampionequalopportunitiesforallemployees.Ifyouhaveanyaccessibilityrequirementsandwouldliketodiscussadjustmentsfortherecruitmentprocess,pleasedon’thesitatetocontactusbyemailing***********@nbnco.com.auorcallingourRecruitmentAccessibilityEnquiryLineat.Pleasenote,thislineisdedicatedtoaccessibility-relatedenquiriesforthepurposesofrecruitment,andonlyenquiriesrelatedtoaccessibilityadjustmentswillbeanswered.Forothermatters,pleasevisitourContactUspageonourwebsite.

ThepreferredcandidatewillberequiredtoundertakeaCriminalHistoryCheckandaPre-EmploymentMedicalAssessmenttoassesstheirabilitytoperformthegenuineoccupationalrequirementsoftheposition.

Pleasenote,thisisapermanentrole.Tobeeligibleforthisrole,youmusthavefullworkingrightsinAustralia.

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📌 Customer Field Technician (Wagga Wagga City Council)
🏢 Nbn
📍 Wagga Wagga City Council