Tecside are seeking an experienced and organised Despatch Coordinator to join our client’s team, a busy warehouse and distribution operation based in Hazelmere.
This is a hands-on role that combines dispatch coordination, logistics administration, customer service and safety administration. You'll play a key role in ensuring deliveries are scheduled and completed on time, maintaining accurate inventory and dispatch records, and supporting the site's health and safety processes.
If you enjoy working in a fast-paced environment, have excellent organisational skills and take pride in providing outstanding customer service, we'd love to hear from you.

About the Role
As the Despatch Coordinator, you will be responsible for coordinating daily dispatch operations, scheduling deliveries, liaising with customers and transport providers, maintaining accurate warehouse records and supporting the site's safety and compliance requirements.
You'll work closely with warehouse staff, drivers and internal stakeholders to ensure products are dispatched safely, efficiently and on time.

Key Responsibilities
Dispatch & Logistics Coordination

- Schedule customer and inter-site deliveries to meet required delivery dates.
- Coordinate daily dispatch activities and transport bookings.
- Prepare customer orders, warehouse pick lists and driver manifests.
- Monitor delivery performance and proactively resolve scheduling issues.
- Communicate delivery updates and delays with customers and transport providers.
- Coordinate vehicle loading priorities with warehouse personnel.
- Escalate transport or service issues that may impact customer commitments.
- Ensure dispatch documentation is accurate and processed for invoicing.

Warehouse & Inventory Administration

- Investigate and resolve stock discrepancies.
- Maintain accurate dispatch, inventory and delivery records.
- Complete warehouse administration,



including invoice reconciliation and coding.
- Prepare reports on inventory, stock variances and damages.
- Assist with maintaining accurate ERP and warehouse management system records.

Safety Administration

- Support the site's Health, Safety and Environment (HSE) processes.
- Prepare, file and maintain safety documentation and compliance records.
- Upload and maintain safety documents, forms and records within electronic filing systems.
- Assist with the administration and sign-off of toolbox talks and safety meetings.
- Ensure completed safety documentation is accurately recorded and filed.
- Report hazards, incidents and near misses in accordance with company procedures.
- Assist with maintaining training records and other HSE documentation.
- Promote a safe workplace by supporting continuous improvement initiatives.

About You
To be successful in this role, you'll have:

- Previous experience in a dispatch, logistics, warehouse or distribution environment.
- Excellent organisational skills with the ability to manage competing priorities.
- High attention to detail and accuracy.
- Sound knowledge of inventory control and warehouse processes.
- Strong written and verbal communication skills.
- Experience using Microsoft Word and Excel
- Experience using ERP systems such as JD Edwards (JDE), Oracle or similar is highly regarded.
- Experience maintaining electronic records and document management systems.
- A proactive approach to safety and continuous improvement.

What's on Offer?

- Ongoing opportunity based in Hazelmere.
- Supportive and collaborative team setting.
- Varied role combining logistics, administration and safety coordination.
- Opportunity to develop your skills within a busy warehouse operation.

If you're an organised and detail-oriented logistics professional who enjoys coordinating operations and supporting a safe, efficient workplace, we'd love to hear from you.
Apply now with your resume to be considered for this opportunity.

📌 Despatch Coordinator (Hazelmere)
🏢 Tecside Group
📍 Hazelmere