We are seeking a bright and bubbly Customer Service Officer to fill a full-time position within our busy Regional Freight depot based in Hazelmere.
This role has working hours of 10am to 6pm. For staff holiday coverage, there will be a need to have this role work from 12 noon to 8pm. There may also be a need for some overtime, and this will be paid at penalty rates.
A friendly manner and exceptional communication skills, along with proficient data-entry, excellent recall and above average problem-solving skills are non-negotiable prerequisites in this fast-paced role.
Experience with freight systems, manifesting and dangerous goods is preferred, but if you understand the complexities of general freight, are a fast learner and have commitment and dedication then CTI is looking for you to become part of a proud team who are committed to providing excellent service to our customers and regional hubs.
Experience in a similar role within the Transport Industry is essential.
Duties will include
*Telephone Customer Service
*Data Entry, booking jobs, job queries, manifesting, along with problem solving.
*Tending to a busy inbox in a timely and methodical manner
*Phone and email liaison with country agents
*Working individually and as part of a team
*Working hours as detailed above (10am-6pm & 12noon-8pm) with overtime if required.
This is a great prospect to join one of Perth's fastest growing companies, with avenues for advancement for the right applicant.
If you feel you have what we are looking for please apply.
NOTE; We manage recruitment in house, we request no recruitment agencies.