Hawks Nest Retail Unit Trust – Hawks Nest NSW
Lead a local award winning supermarket that's at the heart of the community.
We're looking for an experienced, energetic and hands-on Store Manager to lead our team at Hawks Nest Local Grocer.
This is more than just a management role—it's an opportunity to make a real impact in a thriving coastal community where outstanding customer service and fresh food are what we're known for.
This position suits someone who enjoys leading from the front, has strong supermarket experience, and isn't afraid to roll up their sleeves and work alongside the team.
About the Role
As Store Manager, you'll be responsible for the day-to-day operation of the store, ensuring every department is well presented, fully stocked and delivering an exceptional shopping experience.
You'll lead by example, motivate your team and drive sales while maintaining high standards across the business.
What You'll Bring
Previous supermarket management experience (Independent supermarket or IGA experience highly regarded)
Strong knowledge and experience using WorldSmart retail systems
Experience with ordering systems and replenishment processes
Proven experience managing fresh departments, including Produce, Meat, Deli and Bakery
Excellent stock control and inventory management skills
Experience analysing sales, reducing waste and improving gross profit
Ability to lead, coach and develop a team
Strong understanding of merchandising, promotional execution and store presentation
Excellent communication and organisational skills
A customer-first attitude with a passion for community retail
Key Responsibilities
Lead and support the store team on the shop floor every day
Manage store operations, merchandising and presentation standards
Oversee ordering, stock control and inventory accuracy
Monitor sales, wages, shrinkage and key performance indicators
Ensure fresh departments maintain exceptional quality and availability
Coach and develop department managers and team members
Deliver outstanding customer service and resolve customer enquiries professionally
Maintain food safety, workplace health and safety, and company compliance standards
Build a positive team culture focused on accountability and continuous improvement
What We Offer
The opportunity to manage a well-established community supermarket
Supportive ownership and a collaborative management team
A diverse role where no two days are the same
The chance to make a genuine difference to the local community
Competitive salary package based on experience
Long-term career opportunities within our growing supermarket group
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📌 Store Manager (New South Wales)
🏢 Hawks Nest Retail Unit Trust
📍 New South Wales
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