Renting is changing.
So are the teams behind it.At Nation, we create professionally managed rental neighbourhoods that make home feel easier, more connected and more considered.
From responsive service and shared amenity to resident events, local retail and day-to-day support, we're building a different kind of rental experience, one designed around how people actually live.We're looking for a Leasing Executive to help introduce prospective residents to that experience and guide them through the journey from first enquiry to move-in.About the roleWe're looking for a motivated and customer-focused Leasing Executive to support our growing portfolio of Build-to-Rent communities in St Peters and Ashfield.As one of the first points of contact for prospective residents, you'll play an significant role in shaping their experience of Nation.
You'll respond to enquiries, understand what each person is looking for, conduct tailored property tours and help match them with the apartment and community that best suit their needs.You'll combine strong sales capability with a thoughtful, service-led approach, guiding prospective residents through applications, lease execution and move-in.
You'll also work with the wider Nation team to support occupancy, resident retention and partnerships that connect more people with our communities.This is a hands‐on role for someone who enjoys building relationships, delivering results and making an significant life decision feel straightforward and personal.What you'll be doingYou'll support leasing activity across Nation's communities, including:Managing prospective resident enquiries across phone, online and in-person channelsConducting tailored property tours that showcase Nation's apartments, amenity, services and neighbourhood experienceUnderstanding each prospect's needs and matching them with the most suitable apartmentFollowing up enquiries and proactively converting leads into applications and leasesNegotiating lease terms within approved parametersReviewing and assessing rental applicationsCompleting due diligence, including income verification,



rental history checks and reference validationFacilitating lease execution and making sure agreements meet legislative and internal governance requirementsMaintaining accurate prospect and leasing records across CRM and property management systemsWorking with the broader team to achieve leasing targets and occupancy goalsSupporting tenancy processes, notices and tribunal matters where requiredActing as a key point of contact between residents, internal stakeholders and external partnersResponding to resident enquiries, feedback and complaints with care, clarity and professionalismWorking with the Resident Services team to deliver a consistent, high-quality resident experienceMaintaining accurate records across property management systems and reporting toolsSupporting resident communications, community programming and events where requiredEnsuring all work is undertaken in line with workplace health, safety, environmental and quality guidelinesSupporting compliance with company policies, procedures and relevant residential tenancy requirementsYou'll also help strengthen the relationships that support long‐term demand by:Building connections with corporate, relocation and local business partnersSupporting targeted referral pathways and B2B leasing initiativesMaintaining partner relationships to encourage consistent, qualified referralsWorking with Resident Services to support renewals and resident retentionBuilding positive relationships with residents throughout their tenancyMonitoring upcoming lease expiries and contributing to renewal campaignsIdentifying opportunities to improve the resident experience and reduce avoidable turnoverSupporting resident services, community programming and operational activities where requiredEnsuring all work is undertaken in line with workplace health, safety, environmental and quality guidelinesSupporting compliance with company policies, procedures and relevant residential tenancy requirementsWhat you'll bringYou understand that leasing a home is about more than completing a transaction.
It's about listening carefully, building trust and helping someone feel confident about where they'll live.You'll bring:Experience in residential leasing,



real estate, property sales, hospitality or a similar customer-facing sales roleA Certificate of RegistrationStrong commercial awareness and a demonstrated ability to convert enquiries into outcomesExceptional customer service and relationship-building skillsClear, confident and personable communicationStrong attention to detailThe ability to manage multiple priorities in a fast-paced environmentConfidence handling applications, documentation and compliance requirementsStrong organisation and follow-throughExperience using CRM and property management systemsA proactive, collaborative and team-oriented approachA genuine interest in resident experience, community and the future of rental livingA tertiary qualification in property, sales, hospitality or a related field would be well regarded but is not essential.How you'll work with the teamYou'll report directly to the Head of Leasing and work closely with the teams that bring Nation communities to life, including resident services, property management, marketing, operations and our on-site teams.You'll help connect the promise we make during the leasing journey with the experience residents have once they move in, making sure every interaction feels informed, responsive and distinctly Nation.Why join Nation?
Renting is changing and Nation is helping shape what comes next.We believe professionally managed rental communities can offer more certainty, better service and a stronger sense of connection for residents.
That starts well before someone moves in, with a leasing experience that feels personal, transparent and easy to navigate.You'll join Nation at an important stage of growth, supporting established communities and helping welcome residents into new neighbourhoods as they open.
That means the role offers both day-to-day impact and the opportunity to help shape how a growing rental platform approaches leasing, service and long-term resident relationships.What we offerSome of the benefits we offer include:Professional development opportunitiesEAP supportBirthday leave after one yearTeam events and connection momentsThe opportunity to be part of a growing build-to-rent platformA role where resident experience, operations and community genuinely come together
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📌 Leasing Executive (New South Wales)
🏢 Nation
📍 New South Wales