Be the Face and Voice of Phillips Family LawAt Phillips Family Law, we believe that every client interaction matters, starting from the very first phone call or greeting at our front desk.
We're looking for a professional, personable, and proactive Receptionist to join our growing team and play a vital role in creating a welcoming and supportive experience for our clients.As the face and voice of the firm, you will be the first point of contact for our clients, visitors, and callers.
This role goes beyond answering phones and managing appointments, as you will play an important part in setting the tone for how clients experience our firm and the high level of client service we provide.Key ResponsibilitiesManage all incoming telephone calls and direct them appropriatelyGreet clients and visitors in a professional and welcoming mannerMaintain a tidy and organised reception areaSchedule appointments and manage meeting room bookingsPrepare client accounts and facilitate paymentsHandle incoming and outgoing mail and deliveriesProvide administrative support to legal staff, including document preparation, scanning, filing,



and data entryMaintain confidentiality and always adhere to legal office protocolsAbout YouWe are looking for someone who brings warmth, professionalism, and robust organisational skills.
Ideally, you will have:Previous experience in a reception or administrative role, ideally in a legal or professional services environmentExcellent client service skills, both in writing and on the phoneAbility to confidently handle often challenging conversations and client interactionsStrong attention to detail and organisational skillsProficient in Microsoft Office (Word, Outlook, Excel, Teams); experience with legal practice software is an advantageA professional appearance and demeanourAbility to manage competing priorities with a calm and positive attitudeWhat We OfferA full time, permanent role with a competitive salaryA supportive, collaborative team environmentCentral Brisbane location, close to public transportOpportunity to gain experience and grow within a highly respected firm
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📌 Receptionist (Brisbane)
🏢 Phillips Family Law
📍 Brisbane