Vacancy NoVN*****Job TitleSales Operation SpecialistOffice LocationAU-SydneyAlternative Office LocationAbout the RoleReporting in to the Operations Manager in Australia.
You will be responsible for the completion of the daily, weekly and monthly Sales Operations Specialists tasks and objectives.You will be part of a team working on fulfilling open sales orders, updating ETAs on all open purchase orders, placing and managing new purchase orders, resolving queries from Customers, (Internal customers, reseller customers and vendor customers) and managing inbound freight.This is a hybrid role where you will become a subject matter expert across order entry, pricing management and purchasing.We are looking for a team orientated person who has superior written and verbal English communication skills, the ability to make decisions and think logically.
Ideally you will have a good understanding of working within the ITC channel.Your Key ResponsibilitiesManage workload and priorities on a daily basis to ensure all required tasks are completedKey point of contact for order processing and managementProactively work with customers of outstanding requirementsUnderstanding of and ability to apply pricing, Gross Profit, discounts, margin calculationUse vendor's portals and tools to place orders with our vendors in a timely mannerWork closely with regional operations team.Provide operational reporting as requiredUndertake continual training to ensure strong knowledge on Westcon – Comstor Vendors and TechnologiesManage daily EDI Purchasing activities.Tracking orders to ensure goods are received in a timely manner.Assist where required in resolving outstanding issues such as short shipments, product quality,



etc.Communicating with internal staff, suppliers and freight forwarders - both verbal and written.Month and QTR end Commitment.
(requiring extra efforts & time commitment around the month end period to ensure all orders are processed)Qualifications / RequirementsPrevious experience in a data entry or similar industry roleGeneral knowledge in ITKnowledge and understanding of the ICT channel highly desiredEffective communication skills - both verbal and writtenSAP experience preferred but not requiredExcellent administrative skills with attention to detail, proactive follow-up and effective time managementProven organisational skills.High level of attention to detailGood literacy and numeracy skills.PC literacy - Outlook, Excel, Word and familiarity using web-based applicationsDemonstrated ability to undertake detailed analysis and reporting.Problem solving skills to resolve customer concernsAbout UsWestcon-Comstor is a leading global technology distributor, specialising in cybersecurity, networking, cloud, collaboration and data centre solutions.
We partner with the world's most innovative technology vendors and an extensive ecosystem of resellers and service providers to deliver meaningful outcomes for customers.In Australia, we are proud of our collaborative, high performing culture and strong connection to our global network.
Our teams combine technical expertise with commercial insight to support organisations across the region.Our values of Ambition, Partnership, Integrity and Accountability guide how we work every day.
We are committed to fostering an workplace where people are supported to grow, contribute and make an impact.Applications Close Date
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📌 Sales Operation Specialist (New South Wales)
🏢 Westcon - Comstor
📍 New South Wales