Answer and manage incoming phone calls professionally and efficiently.
Greet customers, suppliers and visitors.
Monitor and distribute quote request emails.
Respond to customers confirming their enquiry has been forwarded to the sales team.
Forward quote requests to the appropriate sales representative.
Collect and distribute incoming mail and parcels.
Assist with courier bookings.
Provide general administrative support to the team.
Vehicle & Workplace Administration
Book and coordinate vehicle servicing.
Maintain vehicle service spreadsheets.
Manage vehicle registration renewals.
Coordinate workplace compliance requirements including:
Annual microwave testing
Biennial hearing tests
Document Management & Filing
Scan, save and organise job paperwork, glass orders and hardware orders.
Scan and match delivery dockets with invoices.
Ensure documentation is scanned and saved into the correct shared folders.
Scan factory paperwork and hardware sheets.
Maintain filing systems and daily run sheet records.
Assist with paperwork for monthly reconciliations.
Production & Scheduling Support
Prepare and place paperwork onto the production board.
Print and distribute daily run sheets.
Assist with organising production documentation.
Provide administrative support to production and operational staff.
Office & Stock Management
Keep the reception and office areas tidy and presentable.
Update the SOP register and annual review dates.




Monitor and restock first aid cupboards.
Order stationery, uniforms and merchandise.
Complete the weekly Woolworths order.
Monitor office supplies and advise when stock levels are low.
Employee Administration
Send onboarding documentation to new employees.
Assist with onboarding administration.
Maintain employee records and documentation.
Provide general administrative support to Directors and Management as required.
Systems & Development
Learn and develop skills using MYOB and company systems.
Assist with invoicing processes.
Develop knowledge of business procedures and administration processes.
Complete data entry accurately.
Assist with additional projects and administrative duties as required.
About You
The successful applicant will have:
A positive attitude and willingness to learn.
Excellent attention to detail.
Strong organisational and time management skills.
The ability to prioritise and manage multiple tasks.
Professional presentation and phone manner.
Excellent written and verbal communication skills.
Basic computer skills and confidence learning recent systems.
The ability to work independently and as part of a team.
A high level of confidentiality and professionalism.
Previous administration or reception experience is an advantage, however not essential.
Full training will be provided for the right person.
#J-*****-Ljbffr

📌 Junior Administration / Receptionist (New South Wales)
🏢 Shamrock Joinery
📍 New South Wales