Impellam Headfirst Group is a global leader in workforce solutions, STEM talent, managed services and HR technology, formed through the coming together of Impellam Group and Headfirst Group.
Together, we partner with organisations across the globe to design, mobilise and manage complex contingent and contractor workforce programs.Within our Talent Management portfolio, our purpose is simple: to build workforce solutions that attract, deploy and support the right talent, safely and compliantly, for the customers who rely on us.
We do this by combining deep workforce expertise with strong governance, so that every contingent labour placement at a host employer is set up to succeed from day one.In Australia, our Talent Management team supports a diverse portfolio of programs across the resources and mining, energy, and government sectors, spanning a wide variation of role types – from technical, trade and operational roles through to specialist and professional contingent labour placed at host employer sites nationally.About the RoleThis is a unique hybrid role combining HR Advisory, Talent Experience, and Contractor Management.You'll own the contractor journey from onboarding through to offboarding, becoming the trusted first point of contact for HR advice, engagement support, compliance, and workplace wellbeing.Working closely with internal stakeholders, host clients and contractors, you'll help deliver an exceptional experience while ensuring compliance with employment legislation and company policies.What You'll Be DoingContractor ExperienceManage the contractor lifecycle from onboarding through to offboardingDeliver an exceptional contractor experience at every stageBuild trusted relationships with contractors and stakeholdersResolve contractor enquiries with empathy and professionalismProvide first-line HR advice on employment conditions, policies and entitlementsSupport employee relations matters and workplace queriesAssist with performance,



conduct and workplace concernsEscalate complex matters when requiredCompliance & GovernanceEnsure compliance with Modern Awards, National Employment Standards (NES) and company policiesSupport compliance audits and maintain accurate HR documentationUpdate procedures and process documentationWorkplace Health & SafetySupport incident reporting and Return to Work processesPromote protected work practices across contractor programsAssist contractors with payroll and payment enquiriesWork closely with Payroll to resolve issues promptlyHelp ensure contractors are paid accurately and on timeAbout YouYou'll bring:5+ years' experience in HR Advisory, Employee Relations or Contractor ManagementStrong understanding of Australian employment legislation, Modern Awards and the National Employment StandardsExperience supporting onboarding, engagement and offboarding activitiesExcellent communication and stakeholder management skillsAbility to manage multiple priorities in a fast-paced environmentSound judgement and a proactive, solutions-focused mindsetExperience using HRIS/HR platforms (Fastrack, Onboarded or similar is highly regarded)Experience working within the CMS and VMS platforms used by Talent Contracting.Background in industries with large or safety-critical contractor populations.Experience supporting multi-client or high-volume workforce programs.Education and qualificationBachelor's degree or diploma in Human Resources, Employment Relations, or a related field (or equivalent experience).
Certificate IV in Work Health and Safety (WHS).
Why Join Us?
Hybrid working environmentSupportive and collaborative cultureOpportunity to work with a leading global workforce solutions organisationCareer development and growth opportunitiesMake a genuine impact on employee and contractor experienceBe part of a values-driven organisation where people come firstReady to Make an Impact?
If you're an HR professional who enjoys combining people, compliance and operational excellence while creating outstanding employee experiences, we'd love to hear from you.
#J-*****-Ljbffr

📌 Hr & Talent Experience Advisor (New South Wales)
🏢 Comensura
📍 New South Wales