Customer Service Consultant – Banking | Great Bonus StructureAt Foundever, we're a global leader in customer experience, with 170,000+ people supporting some of the world's biggest brands.More importantly — we're a place where people start careers, not just jobs.
We provide full training, ongoing support, and real opportunities to grow.About UsAt Foundever, we're a global leader in customer experience, with 170,000+ people supporting some of the world's biggest brands.More importantly — we're a place where people start careers, not just jobs.
We provide full training, ongoing support, and real opportunities to grow.Why You'll Love This RoleNo sales – 100% customer servicePenalty rates for week-end work, public holidays or overnight workPaid birthday off (conditions apply)Additional annual leaveMonthly performance bonuses ($300 to $500 per month)Career progression opportunitiesSupportive team environmentAbout the RoleJoin our banking customer service team and help customers with everyday enquiries.




You'll be supported every step of the way with structured training and coaching.What You'll Be DoingAnswer inbound customer calls (no sales)Help with customer's banking related queries including fraud, dispute, credit card and business bankingUse multiple systems to find solutionsProvide accurate and qualified supportWhat We're Looking ForCustomer service or banking experience desirable (retail, hospitality, call centre – all welcome!)Good communication skillsGood computer skillsPositive attitude and willingness to learnTraining & SupportWe set you up for success from day one:3 weeks training (Mon–Fri, 9:00 am–5:30 pm)Ongoing coaching and supportWhat You'll GetStable full-time roleMonthly bonus incentives ($300 to $500)Employee discounts & perksSupportive, team-focused cultureImportant InfoFull-time availability required during trainingMust have Australian work rightsBackground check (including police check) required
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📌 Customer Service Consultant – Banking | Great Bonus Structure (Gold Coast)
🏢 Foundever
📍 Gold Coast