Ignition Performance Academy - Condell Park NSW
About the role
As our Administration Support team member, you'll play a key role in the day-to-day operation of the studio.
You'll be responsible for ensuring administrative tasks are completed accurately and on time, while helping create a positive experience for every family who walks through our doors.
Based at our studio in Condell Park, NSW ****, this role is essential to the smooth operation of our dance studio, allowing our instructors and students to focus on what they do best-dance
What you'll be doing
Manage the day-to-day administration of the studio
Respond promptly to phone, email, text and social media enquiries
Provide exceptional customer service to current and prospective families
Process enrolments and maintain accurate student records
Manage daily communications and ensure enquiries are followed up promptly
Coordinate staff absences and assist with arranging class covers
Process payments, vouchers and online store orders
Assist with concerts, performances and studio events
Support marketing activities and promotional campaigns
Prepare weekly reports and track key studio information
Work independently while managing multiple priorities and meeting deadlines
Maintaining cleanliness and organisation of the reception and common areas
What we're looking for
Previous administration and customer service experience
Excellent communication, both written and verbal, and interpersonal skills
Outstanding organisational skills and attention to detail
The ability to manage multiple priorities in a busy environment
Confidence using Microsoft Office and digital management systems
A positive, proactive and solutions-focused attitude
The ability to work independently with minimal supervision




A high level of professionalism, reliability and integrity
Basic numeracy skills
Reliability and flexibilityExperience in performing arts, dance, education or a customer service environment
Experience using Jackrabbit, Monday.com, Slack or similar software
Experience with Canva and social media
Experience following up enquiries and supporting enrolments
Why join Ignition Performance Academy?
At Ignition Performance Academy, you'll be joining a passionate team that loves creating a positive experience for children and their families.
We're looking for someone who wants to be more than just an administrator.
We value people who take initiative, enjoy contributing ideas, and take pride in helping a business run efficiently.
Your ideas will be heard, your contribution will be appreciated, and you'll have the opportunity to make a genuine impact every day.
If this sounds like you, we'd love to hear from you.
About us
Ignition Performance Academy is a thriving dance studio dedicated to nurturing talent, building confidence and fostering a love of performance in our students.
Located in Condell Park, we offer a range of dance styles and classes for students of all ages and abilities.
Our mission is to create an inclusive, supportive environment where every dancer can shine and develop their skills.
We are committed to excellence in dance education and to building a community where creativity and passion are celebrated.
We're not expecting you to know everything on day one.
We're looking for someone with the right attitude, strong administration experience, and a willingness to learn our systems and become an key part of our team.
If you're organised, enthusiastic and ready to support our dance community, we'd love to hear from you.
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📌 Administration Support (Dance Studio) (New South Wales)
🏢 Ignition Performance Academy
📍 New South Wales