As a Care Manager, you will play a key role in delivering exceptional care experiences for both new and existing clients.
You will work closely with clients and their families to understand their goals and develop tailored care plans that support their independence and wellbeing.Working alongside our dedicated office team, you will ensure services are coordinated smoothly and that clients receive the highest quality support.
This is a highly rewarding role for someone who enjoys building meaningful relationships and making a genuine difference in people's lives.Build a meaningful career supporting older Australians and their families to live well at homeEnjoy your birthday your way with a paid day off each yearPaid wellness, volunteering and study leave to support your wellbeing and growthSave on your next car with our novated leasing optionsBe recognised at our annual Heart of Dovida Awards, celebrating the people who bring our values to lifeA close-knit team, with adedicated admin support team to help you focus on the things that matter mostKey ResponsibilitiesBuild robust,



trust-based relationships with clients and familiesLead client onboarding, reviews, and ongoing care coordination through a wellness and reablement lensDevelop and formalise individualised care plans and service agreementsActively promote Dovida's services to ensure high-quality support and stronger business outcomesProvide ongoing feedback and collaboration with our Caregiver teamDocument interactions and keep all stakeholders informedAbout youPrevious experience in aged care and aged care systems, ideally Home Care Packages/Support at HomePrevious experience in case management is desirableOutstanding relationship-building and communication skillsA confident, professional approach to customer engagement and delivering on promisesExperience with Microsoft Office Suite – especially Outlook, Excel, and WordProactive, solutions focused and engagingValid Australian Driver's Licence and willingness to travel across the region
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📌 Care Manager (Wollongong)
🏢 Dovida
📍 Wollongong