Wormald is seeking a reliable and motivated Branch Administrator to join our friendly team based in Homebush West.Attractive remunerationJoin a friendly and supportive teamIconic Fire Protection Company with a national footprintAbout the CompanyWormald have been designing, installing and servicing fire protection systems since **** and are a leading provider of fire protection solutions with an enviable reputation and firmly established brand.
Wormald provides specialist fire protection applications, products, service and installation across the building and construction, mining and marine sectors.About the RoleA great opportunity exists for a reliable and enthusiastic individual with a 'can-do' attitude to join our Sydney team as a Branch Administrator.Your primary duties will include, but are not limited to: –Raising service calls and allocating techniciansClosing out work docketsInvoicingDeveloping and fostering close business relationships with all stakeholdersActing as the conduit between field-based staff and external clients including subcontractorsDeveloping a sound knowledge and understanding of company processes to ensure clear and concise information is conveyedMaintaining accurate record management into the Sales/Pronto CRM systemProviding quotations and company standardised pricing,



when requiredPrevious experience working closely with internal and external stakeholders, including business customers is a must.
You will be technologically savvy, open to working with recent systems/technology whilst demonstrating a history of meeting customer requirements in a fast-paced environment.We require someone who possesses the following qualities:Self-starter with exceptional organisational skillsAbility to multi-taskAttention to detail is a mustAbility to achieve deadlines with excellent time management skillsStrong focus on delivering customer service excellenceHigh level of written and verbal communication skillsProficient in Microsoft Office (good understanding of Excel is essential)SAP is highly desirablePronto (or other ERP's) is desirableThis is a great opportunity for a motivated individual to utilise their people-centric and highly developed process skills to deliver high quality customer service.
In return you will receive competitive remuneration and opportunities to learn and grow for the right person.Wormald recognises that a diverse workforce is essential to our ongoing business success and encourage applications from women, Indigenous and Torres Strait Islander descent and people from diverse backgrounds.Only successful candidates will be contacted.
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📌 Branch Administrator (New South Wales)
🏢 Wormald
📍 New South Wales