Established property group with 25+ years in the market
Outstanding team culture with regular events & celebrations
Hybrid flexibility + standout workplace culture
Carlton Location
$80,000 + Super
Our Client:Our client is a long-standing and highly respected business within the Property industry, operating for over 25 years.
They deliver end-to-end services across Strata Management, Property Insurance, Maintenance and related disciplines.With multiple offices across NSW, the business continues to grow while remaining deeply committed to creating outstanding career pathways, inclusive culture and a best-in-class working environment for their people.The Role:If you enjoy bringing order to your day, keeping accounts on track and helping people understand what they owe and why, you'll feel right at home with this role.
The role calls for a Collections Officer who can steady the ship across the levy arrears process and support reliable cashflow for the strata buildings they manage.
Working with an established Finance team of 6 team members, you'll work closely with the strata managers, committees, owners and legal partners, using a structured and transparent recovery process.
Key Responsibilities
Monitor overdue levy accounts and issue reminder notices
Liaise with owners regarding arrears, payment options and next steps




Accurately document all communication and actions
Escalate matters in line with legislation and internal procedures
Prepare complete and compliant referral files for legal action
Keep Strata Managers and Committees informed throughout the process
Contribute to improvements in recovery procedures and templates
Specific requirements
Background in debt recovery, finance, or strata management
Confidence working within legislation and structured processes
Experience using industry software and systems
Strong communication skills with the ability to explain obligations clearly
A calm, skilled and solutions-focused approach
Join a stable, growing organisation with long-term career opportunities
Inclusive and supportive workplace that values diversity
Exceptional, newly built office space with natural light, breakout areas and outdoor zones
In-house coffee shop on site
Outstanding company culture with regular events and celebrations
Active Social Club (BridgeClimb, Paint & Sip, Lawn Bowls and more)
Employee Assistance Program (EAP) for wellbeing support
Multiple award-winning business, actively involved in the local community
Secure underground parking with EV charging or direct train access
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📌 Collections Officer (New South Wales)
🏢 Sharon Bennie
📍 New South Wales