Junior Finance Administration & Customer Service Officer
We are a growing finance brokerage specialising in asset finance, personal loans and business lending.
We're looking for someone with the right attitude rather than the perfect resume.
If you're reliable, eager to learn, enjoy talking with people and want to build a long-term career in the finance industry, we'd love to hear from you.
No previous finance experience is required.
We provide full training, mentoring and ongoing support to help you succeed.
Entry Level | Full Training Provided
We are a growing finance brokerage specialising in asset finance, personal loans and business lending.
We're looking for someone with the right attitude rather than the perfect resume.
If you're reliable, eager to learn, enjoy talking with people and want to build a long-term career in the finance industry, we'd love to hear from you.
No previous finance experience is required.
We provide full training, mentoring and ongoing support to help you succeed.
About the Role
As a Junior Finance Administration & Customer Service Officer, you'll be the first point of contact for clients making enquiries about finance.
You'll work closely with our brokers to help guide applications through the approval process while developing valuable skills in customer service, administration and lending.
Your Responsibilities




Speak with clients and qualify inbound enquiries
Complete loan applications over the phone
Collect supporting documentation from clients
Prepare application files for broker submission
Follow up with clients to keep applications progressing
Update client records using our CRM system
Deliver friendly, skilled customer service
About You
We're looking for someone who is:
Positive with a great attitude
Reliable and punctual—you turn up ready to work every day
Willing to learn and take on feedback
Confident speaking with people over the phone
Organised with good attention to detail
Comfortable using computers and learning new systems
A team player with a strong work ethic
Looking for a long-term career rather than just a job
No experience is necessary.
We value attitude, reliability and a willingness to learn far more than previous industry experience.
What We Offer
Full training provided
Ongoing mentoring and support
Career development opportunities within a growing business
Opportunity to complete industry-recognised financial accreditations
Relaxed, friendly and supportive team environment
Access to over 120 loan products
Industry-leading CRM and systems
The opportunity to build a rewarding career in the finance industry
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📌 Junior Finance Administration & Customer Service Officer (Brisbane)
🏢 Braid Finance
📍 Brisbane