BPOcare is a disability support provider committed to delivering safe, respectful and person-centred services.
We are seeking an experienced, organised and dependable Administration Assistant to support our daily operations.
About the role
This is a casual position primarily based at our Mornington office, with some off-site duties as required.
You will work closely with management and other team members to ensure records, rosters, documentation and communications are managed accurately and on time.
Key responsibilities
• Respond to telephone calls, emails and general enquiries
• Use ShiftCare and other customer relationship management (CRM) systems
• Maintain accurate participant, employee and organisational records
• Assist with staff rostering, appointments and meeting coordination
• Prepare qualified correspondence, reports, forms and other documents
• Support recruitment, onboarding and employee record management
• Research NDIS requirements, guidelines and regulatory updates
• Review and update policies, procedures, forms and compliance documents
• Maintain organised electronic and paper filing systems
• Monitor worker checks, training records and document expiry dates
• Take meeting minutes and follow up assigned actions
• Maintain confidentiality and comply with privacy requirements
• Provide general administrative support to management and the wider team
Essential requirements




• Previous administration or office-support experience
• Experience using ShiftCare and other CRM systems
• Experience in the NDIS, disability, healthcare or community-services sector
• A good understanding of NDIS requirements and terminology
• Ability to research NDIS updates and maintain organisational documentation
• Strong written and verbal communication skills
• Excellent attention to detail and time-management skills
• Confidence using Microsoft Word, Excel, Outlook and Teams
• Ability to manage competing priorities and meet deadlines
• Ability to work independently and collaboratively
• Professional, respectful and confidential approach
• Australian working rights
The successful applicant may also be required to hold or obtain relevant worker-screening and background checks.
What we offer
• Competitive hourly rate of $35–$38, depending on experience
• A supportive and professional working environment
• Meaningful work within the disability-services sector
• Opportunities to develop your administration and compliance experience
• A combination of on-site and off-site duties
How to apply
Please submit your résumé and a brief cover letter outlining your administration, ShiftCare, CRM and NDIS experience, together with your availability for casual work.
BPOcare values diversity and welcomes applications from suitably qualified people from all backgrounds.

📌 Admin Assistant– Ndis Services (Hobart)
🏢 bpocare
📍 Hobart