Position Information
The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools.
We employ, develop and support teachers, leaders and other staff to deliver the best outcomes for students and to advance the wellbeing of Aboriginal people.
About the Role
Technology Support Officers work within the school providing support for Information and Communication Technology (ICT) systems to ensure smooth day to day operation.
Technology Support Officers provide support to teachers and students with technology related issues and ensure that ICT services are operating at agreed levels by working collaboratively with other ICT staff.
Click
here
for the role description
Talent Pool
A talent pool may be created through this recruitment process.
A talent pool is a group of candidates who have undergone an assessment process and have been identified as suitable for this role or similar roles for a period of 18 months.
Being part of a talent pool means that you may be considered for ongoing or temporary employment for a range of similar roles.
This offers exciting opportunities for you to gain a wide range of experiences to build your public service career.
Special Notes
This is a temporary role for 12 months with possible extension or possible ongoing.
About the NSW Department of Education
The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population.
We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees, neurodiverse people and people with disability.
If we can make some adjustments to our recruitment/interview process to better help you shine,



please contact the hiring manager using the contact details provided above.
For more information, visit
NSW Department of Education Diversity and Inclusion
To meet the page limits outlined in the guidelines, all application attachments must be submitted in PDF format.
Please note that late applications will not be accepted.
Additional Information
Sydney Distance Education High School caters for students across the greater Sydney area.
The school enrols around **** students who engage with their studies remotely.
Our school employs more than 250 full-time, part-time, casual and temporary staff.
The school relies on effective and reliable ICT to support online teaching and learning, school administrative systems and communication with students and parents/carers.
The Technical Support Officer supports the operation of the school's ICT systems and infrastructure in line with NSW Department of Education standards.
How to Apply
To apply for this role, please submit in either Word or PDF format:
1.
A cover letter
(max 2 pages)
• demonstrating how your skills, knowledge and professional experience meet the focus capabilities as outlined in the
role description
2.
A target question response
(maximum 300 words per target question)
• answering the two targeted questions below
3.
A current resume
(max 5 pages)
• including name, phone number/s and email for two skilled referees
4.
Copies of your qualifications and/or academic transcripts
Note: it is a requirement that all candidates submit their applications online via iworkfor.nsw.
No paper based, email based or late applications will be accepted.
Targeted Question 1
What are your demonstrated ICT skills and experiences that would transfer to working in an educational setting that will support the effective operation of the school's software systems, hardware and network infrastructure?
(300 words maximum)
Targeted Question 2
Outline your capacity to communicate effectively, solve problems and build positive relationships with students, staff and the broader school community with varying levels of ICT skills.
(300 words maximum)

📌 Technology Support Officer, Clerk Grade 3/4 - Full Time - Temporary - Sydney Distance Education High School (Australia)
🏢 Nsw Government
📍 Australia