Redhill Hospitality Groupis seeking a skilled and dedicated a dedicated and experienced Motel Manager to lead our property in Armidale NSW.
This is a full-time position that plays a crucial role in ensuring the smooth operation of our motel and delivering outstanding guest satisfaction.
As Motel Manager, you will be responsible for overseeing all aspects of the property's performance, from daily operations and staff management to financial control and guest relations.
This position is essential to maintaining our reputation for excellence and achieving our business objectives in the Armidale market.What you'll be doingOversee all daily motel operations, including front desk, housekeeping, maintenance and guest services to ensure smooth and efficient running of the propertyManage and supervise staff, including recruitment, training, scheduling, performance management and team development to build a motivated and competent workforceMaintain financial accountability by managing budgets, controlling costs, maximising revenue and achieving financial targets set by head officeEnsure compliance with all health, safety, security and regulatory requirements, including duty of care obligations and legislative standardsDevelop and implement strategies to enhance guest satisfaction and experience, including handling complaints and resolving issues promptly and professionallyMonitor and maintain property standards, cleanliness, maintenance and safety protocols across all areas of the motelManage inventory,



procurement and vendor relationships to ensure cost-effective operations and quality suppliesImplement marketing initiatives and promotional strategies to drive occupancy rates and revenue growthPrepare reports on operational performance, occupancy rates and financial results for management reviewLiaise with Redhill Hospitality head office on strategic matters, performance metrics and any operational concernsWhat we're looking forProven experience as a Motel Manager or similar hospitality management role, ideally managing a property of comparable size and complexityStrong leadership and people management skills with the ability to recruit, train, motivate and develop high-performing teamsSolid financial acumen including budget management, revenue control, cost analysis and P&L; responsibilityExcellent customer service orientation with demonstrated ability to resolve guest concerns and maintain high satisfaction levelsProficiency in hospitality management systems and property management softwareKnowledge of health, safety, and hospitality industry compliance requirementsStrong communication and interpersonal skills with the ability to work effectively with guests, staff and managementProblem-solving abilities and sound decision-making skills in a quick-paced environmentFlexibility and willingness to work varied hours, including evenings and weekends as requiredRelevant hospitality qualifications or certifications are desirableWhat we offerAt Redhill Hospitality, we believe in supporting our team members and fostering a workplace where professionals can excel and grow.
We offer competitive remuneration, opportunities for career development within our hospitality portfolio, and a supportive management structure that values your contributions.
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📌 Motel Manager (New South Wales)
🏢 Redhill Hospitality
📍 New South Wales