Export Logistics & Customer Service officerGardenline International Pty Ltd – Blacktown NSWGardenline International Pty Ltd is seeking an Export Logistics & Customer Service officer to join our growing team based in Blacktown, NSW.Role Description:Work with international account managersReceive Customer orders for recent shipments.Crosscheck and enter orders into the ERP systemCreate proforma Invoices to customers for sign off/Acceptance.Communicate directly with China factories to confirm manufacturing and delivery times also identify any quality or claim issuesWork with freight forwarders to ensure shipping is booked and shipped in a timely manner.Prepare Shipping documentation for export shipments fromChina to worldwide destinations.Provide ongoing communication with international customers regarding shipping times and any changes/variations to the initial order placed.Ongoing Customer Service support for customers and other Company Departments as required.Maintain Master shipping Data base to monitor and track all shipments ongoing.Office based roleRole Requirements: -Experience in International ShippingEnglish speaking at strong levelExperience in Customer ServiceStrong Word and Excel abilities essential.ERP ExperienceAbility to work under pressure at peak timesAbility to work autonomously as required.
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📌 Export Logistics & Customer Service Officer (New South Wales)
🏢 Gardenline International
📍 New South Wales
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