Northside Dental and Implant Centre – Turramurra NSWNorthside Dental & Implant Centre is a leading dental practice dedicated to providing exceptional patient care and advanced dental solutions in Turramurra.
We are committed to delivering high-quality dental services in a welcoming, professional environment.About the roleWe are seeking an Experienced Dental Receptionist to join our team at Northside Dental & Implant Centre in Turramurra, NSW.
This position plays a crucial role in delivering outstanding patient experiences and ensuring the smooth operation of our practice.You will be a part of an experienced team responsible for managing reception operations, coordinating appointments, and supporting our clinical and administrative teams.
This role is essential to maintaining the high standards of patient care and professionalism that define our practice.Key responsibilitiesManage reception desk operations, including greeting patients, answering telephone enquiries, and scheduling appointments efficientlyMaintain accurate and up-to-date patient records and dental treatment documentationProcess patient payments, manage accounts receivable, and handle billing inquiries with professionalism and accuracyCoordinate patient communications regarding appointment reminders, treatment plans, and post-operative care instructionsHandle patient complaints and concerns with empathy, discretion, and professional resolutionMaintain a clean,



organized and welcoming reception environment that reflects our practice standardsWhat we're looking forExperience working as a dental receptionist in a busy dental practiceProficiency with dental practice management software (OASIS preferable but not essential) and Microsoft Office applicationsExcellent customer service and communication skills with the ability to interact professionally with patients, staff and external contactsStrong organisational and time management abilitiesAttention to detail and commitment to maintaining accurate patient records and confidential informationKnowledge of dental terminology, procedures, and treatment planning processesExperience in patient scheduling, appointment management, and coordination of clinical operationsA professional demeanour, discretion, and commitment to patient confidentialityWhat we offerNorthside Dental & Implant Centre offers a competitive remuneration package reflecting your experience and skills.
We provide a supportive, collaborative work environment where your contributions are valued and recognised.
Our team benefits include professional development opportunities to enhance your skills and knowledge, a positive workplace culture focused on patient care excellence, and the satisfaction of working with experienced dental professionals.
We are committed to supporting the wellbeing and work-life balance of our team members, and we welcome discussions about adaptable working arrangements where possible.
We offer a role where you can develop your career within a respected dental practice dedicated to providing outstanding patient care.
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📌 Dental Receptionist (New South Wales)
🏢 Northside Dental & Implant Centre
📍 New South Wales