Taipan is proud to be one of the top 10 Hydraulic companies in Australia, and we're experiencing rapid growth!
So much so that we are in need of a current Customer Relations Manager to look after our growing customer base!
You'll be located at our Caboolture Branch; but this isn't just a mundane desk job as it involves travelling across the picturesque regions of Queensland!
If you're passionate about building strong customer relationships through face-to-face meetings, enjoy a mix of office and on-the-road work and are as passionate about Hydraulics as we are, this is the perfect opportunity for you!
Along with a competitive salary, you'll also receive a fully maintained company Ute for both professional and personal use, along with an unlimited fuel card (have you seen the price of petrol these days?!) and of course, your tools of the trade - a laptop, mobile and internet access to ensure you have everything you need.What makes us better than the rest:We are an Australian-owned business specialising in Hydraulic hose and fittings that have been in operation for 30+ years and have 5 branches across the country.Our company mission?
Simple: Create a base of raving fans.And guess who's front and centre in this fan club?
Yep, our amazing staff!
We believe that if you are fulfilled and happy in your personal life, this will reflect in your work, so we have recently implemented a Dreams Program to help you reach your personal goals.
We have a team of financial experts who have joined forces with Taipan to give our staff free 1-on-1 sessions with professional money coaches that can help people in all stages of life.As well as this, we can also appreciate a job well done and show this through annual salary reviews and opportunities for career progression.




We always aim to promote from within, so wherever you start, you can have an exciting career path ahead of you.
In fact, 90% of our Leadership Team started in lower-level roles and moved their way up!
A few more of our perks include:Bonus StructureMonthly staff lunches and morning teasEmployee Assistance ProgramClosed over Christmas!
You'll receive a tonne of Taipan merch!
A dedicated Training Team to ensure you have all the skills you need to succeed at TaipanQuarterly personal development sessionsRegular personal development seminars and trainingTeam eventsFree onsite parkingStable employment at a rapidly growing company with plenty of room to growWhat you'll be doing:Answering inbound telephone sales/technical callsDeveloping, managing and maintaining solid relationships with customers and key accountsUsing strategic planning to develop and document a thorough understanding of Taipan customers' needs and requirements offering customised solutionsProactive contact with customers as determined by their needsBe the main point of contact between specific key accounts and other internal team membersActioning, engaging and securing new customer enquiriesPerforming onsite visits on a constant basisSupporting and participating in Marketing campaignsUsing a collaborative and open approach to resolving customer issues/complaintsAchieving agreed Key Performance Indicators (KPIs) set by the National Sales Manager and Managing DirectorLiaise with all customers including those within the branchTo be successful you'll need some or all of the following:Hose and fittings product knowledge desirableKnowledge of hydraulic industry applications desirableCustomer service skills and salesmanshipInformation and communication technology (ICT) literate
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📌 Customer Relations Manager (Caboolture)
🏢 Taipan
📍 Caboolture