Fresh & Save BeerwahFresh & Save Australia is a family owned & operated business.We are a warehouse format supermarket, stocking an adequate range of grocery goods to satisfy 95% of Australian consumer's needs.
We have an extensive fresh food offer with onsite butchers in all stores and full scratch bakeries in our larger stores.Fresh & Save is a limited range, no frills format that aims to deliver significant savings to our customers for a full basket versus our competitors, while still stocking all the brands Aussie's know & love.Fresh & Save aims to be the supermarket of choice & dominant retailer in our catchments.We are a dynamic and fast-growing independent group that offers a variety of career opportunities at all levels in supermarket retailing, from Customer Service to Store Management.We are seeking passionate, enthusiastic, and experienced team members to contribute to our business' success!
Experienced Customer Service ManagerA hands-on leadership role focused on delivering exceptional customer service, team performance,



and operational excellence.Full Time - 38 Hours (Sun-Thurs)GRIA – Level 5The successful candidate will be able to demonstrate the below qualities;3+ years' experience in Customer Service Management or a Supervisor roleDemonstrated ability to deliver exceptional customer service with a strong "service first" mindsetConfident in handling customer complaints and resolving issues promptly and effectivelyUnderstanding of financial reporting, including wage performanceHands-on approach with the ability to lead from the floor in a physically active roleComputer literate across POS systems, rostering platforms, and Microsoft Office SuiteStrong planning, organisation, and time management skillsExcellent communication skills with team members and senior leadershipProven ability to lead, train, and develop a team, providing transparent direction and follow-upPositive attitude with a proactive approach to problem-solvingHigh attention to detailAbility to work both collaboratively and autonomouslyStrong understanding of Food Safety and WHS requirements
#J-*****-Ljbffr

📌 Experienced Customer Service Manager (Queensland)
🏢 Fresh & Save Warehouse
📍 Queensland