Customer Service All-Rounder (Cake and Pie Shop)We are currently hiring multiple Customer Service All-Rounders to join our team at our new Rosebery dual-brand store.This is a hands-on role suited to people who enjoy a fast-paced environment, take pride in their work, and can consistently deliver excellent customer service.Oatley Village Pies x Patisserie New York – RoseberyWe are currently hiring multiple Customer Service All-Rounders to join our team at our new Rosebery dual-brand store.This is a hands-on role suited to people who enjoy a fast-paced environment, take pride in their work, and can consistently deliver great customer service.About the RoleYou will be part of the front of house team attending to customers, helping run daily operations while maintaining high standards across both brands.Key ResponsibilitiesPreparing and serving coffee and beveragesProviding friendly and efficient customer serviceServing pies, cakes, pastries, and related productsOpening and closing the store in line with proceduresAccepting deliveries, unpacking stock, and managing proper storage and stock rotation (FIFO)Following daily operational checklists and SOPsHandling orders (in-store, phone,



and online pickups)Maintaining cleanliness and presentation of the storeRestocking and basic food handlingWhat We're Looking ForExperience in a café, bakery, or similar environmentPrevious practical experience making coffee in a work settingReliable, punctual, and able to follow structured proceduresStrong attention to detail and presentationPositive attitude and team-focused mindsetAbility to work independently when requiredFlexible availability, including weekendsWhat We OfferMultiple positions available (casual hours to full time hours)Stable hours for the right candidatesSupportive and structured work environmentOpportunity to grow within an established businessStaff discounts across both brandsAbout UsOatley Village Pies x Patisserie New York combines premium savoury pies with high-quality cakes and desserts, serving customers across Sydney for over 20 years.We operate an Oatley Village Pies store in Oatley, along with Patisserie New York locations in Caringbah, Revesby, and Mortdale.
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📌 Customer Service All-Rounder (Cake And Pie Shop) (New South Wales)
🏢 Patisserie New York
📍 New South Wales