Classification: Associate Director of Nursing Group (8B Campus) (ZB9)
Location:Graham Street
For a confidentialconversationplease contact:Emma Bryden-Brown ****** **************
POSITION SUMMARY
The After-Hours Hospital Manager is responsible for the after-hours operational management of GV Health and bed management during business hours.
This is inclusive of the maintenance of safe patient care and workplace and the efficient use of resources.
The position provides a key point of contact for operational staff during after-hours time periods to address issues as they arise.
The role operates within GV Health policies, procedures and protocols, ensuring management escalation and reporting functions as required.
The After-Hours Hospital Manager is also responsible for the effective provision of human resources and for the facilitation of quality standards of efficient and effective patient care within all campuses of GV Health.
Liaises with:
- Other Health Facilities
- Funeral Directors
- All GV Health Staff
RESPONSIBILITIES AND DUTIES
The following duties are inclusive of but not limited to the following:
Provide after-hours health service operational management and leadership by ensuing GV Health polices and procedures are adhered to including appropriate communication and escalation of issuesProvide coordination of patient services with other departmental managers, medical staff, paramedical staff and hospital support services as they relate to patient care and hospital managementAttend and manage critical incidents and emergency codes during the after-hours periodsLiaise with departments regarding human and material resources to ensure patient safety is maintainedComply with Occupational Health and Safety requirements by ensuring all accidents and incidents are reported, recorded and investigated appropriatelyEnsure staff members who have been exposed to incidents of verbal or physical aggression receive appropriate support and adviceInforms and participates with GV Health forums and initiatives to improve patient care, services and deliveryModel and promote the Vision, Mission and Values of GV HealthAssist the organisation in achieving clinical effectiveness by providing the appropriate systems, information or services to clinical areasParticipate in or lead appropriate committees and working parties as requestedMaintain effective open channels of communication with patients, visitors, clinical and non-clinical staff and affiliated tertiary institutionsMaintain accurate data and assist in the analysis of data relevant to the roleSupport external GV Health sites with staffing, escalation responses and other appropriate needs
1. QUALITY AND SAFE CLINICAL CARE FOR CONSUMERS
Support employees to work in a collaboration with consumers, families/representatives or carers by providing timely information involving them in care planning and treatment decision makingOperationally manage the clinical practices and ensure standards of care maximise health outcomes by continually monitoring, evaluating and improving practicesEnsure safe consumer care is provided by maintaining appropriate staffing and skill mix levelsUphold and protect consumer rights, maintain strict confidentiality and continually practice to the principles of open disclosureEnsure compliance with best practice healthcare standards, performance metrics, legislation, and GV Health's Clinical Governance Framework and clinical practice guidelinesMaintain accurate and current clinical records ensuring documentation meets professional and legal standardsMeasure consumer experience and respond accordingly to feedback and complaints, including reporting findings to appropriate management and committees
2. DEVELOP AND MAINTAIN COLLABORATIVE RELATIONSHIPS WITH ALL DISCIPLINES
Collaborate and communicate with all members of the health care team to achieve desired consumer outcomesRespect the decisions and actions of othersSupport learning and growth of junior staff by demonstrating good practice, reflecting GV Health values in interactions and decision making, and sharing experienceContribute to interdisciplinary team meetings and clinical education sessions to facilitate consumer care goals




Maintain current knowledge of clinical practiceActively suggest improvements to safety, process and the quality of consumer careParticipate in incident and sentinel/adverse event reviews and ensure learnings are implemented to prevent recurrenceActively support clinical audits, research, process redesign and accreditation against healthcare standards to ensure ongoing clinical practice improvement and the quality of consumer careSupport the REACH Out for Help program by attending to and escalating calls
4. COMMIT TO ONGOING PROFESSIONAL DEVELOPMENT OF SELF, OTHER EMPLOYEES AND THE PROFESSION
Actively manage employees by conducting annual performance reviews and ensuring that health and safety, employment principles and legislative requirement are metRecognise competencies of employees and provide support where necessaryParticipate in supervision of graduates, junior employees, students, orientation programs, preceptorship, mentoring and performance enhancement responsibilitiesMaintain and demonstrate regulated clinical skills and competencies by undertaking professional development and completing mandatory training as defined by GV HealthUndertake credentialing, review of scope of practice and work within theseImprove performance through feedback, setting goals and participating in annual performance reviewsParticipate in committees and professional groupsDisseminate relevant information to other health care professionals
5. QUALITY, SAFETY, RISK AND IMPROVEMENT
Ensure compliance and application of responsibilities as outlined in the GV Health Risk Management frameworkMaintain an understanding of individual responsibility for consumer safety, quality and risk and adhere to the relevant policies, procedures and guidelinesMaintain a safe working environment for yourself, your colleagues and members of the publicInvestigate, evaluate, report and manage risk through appropriate systems and ensure actions are taken to prevent and minimise harm to consumers and colleaguesContribute to organisational quality and safety initiativesMinimise the risk of infection to consumers, residents, employees, visitors, contractors and the general publicComply with requirements of the National Safety and Quality Health Service Standards and other relevant standards, regulations and legislative requirements.
6. OTHER REQUIREMENTS FOR ALL CLINICAL EMPLOYEES
Where relevant, collaborate with consumers and the community in the development, implementation and review of health service planning, policies and quality improvement activitiesDemonstrate sensitivity, empathy and respect for the customs, values and spiritual beliefs of others at all timesUnderstand and act in accordance with GV Health Code of Conduct, values and relevant policies, procedures and guidelinesComply with the principles of Patient and Family Centred CarePromote GV Health as a quality regional health care provider
KEY SELECTION CRITERIA
Formal Qualification(s) and Required Registration(s):
Commitment to the GV Health Values of Compassion, Respect, Excellence, Accountability, Teamwork and Ethical Behaviour
Current registration with the Australian Health Practitioner Regulation Agency as a Registered Nurse
Demonstrated clinical leadership experience and knowledge related to healthcare
Demonstrated ability to develop and maintain collaborative relationships with all disciplines
Evidence of full immunisations against COVID-19 and Influenza
Satisfactory National History Criminal Check prior to commencement of employment
Satisfactory Victorian 'Employee' Working with Children Check prior to commencement of employment
Completion of a Commonwealth of Australia Statutory Declaration prior to commencement of employment
Demonstrated understanding of risk management frameworks




Excellent communication and interpersonal skills
KEY PERFORMANCE INDICATORS
Your performance will be measured through your successful achievement of:
Demonstrating of GV Health CREATE values and behaviours and being a role model for living the values of Compassion, Respect, Excellence, Accountability, Teamwork and Ethical Behaviour;100% compliance with training requirementsThe department is within budget, performance and development reviews are completed on time, training and core competency requirements are met as per the GV Health Education Framework and leave balances are managed in accordance with the policy and procedure to minimise liabilityQuality, safety and risk plans and activities are implemented in accordance with the relevant frameworks and procedures80% attendance and active participation at committees, working groups and meetingsRostering is completed in accordance with the relevant Enterprise Agreement requirementsRegistration is maintained and working within scope of practice
You can view the Position Description: HERE
If qualifications are a requirement for this position, please attach a copy in support of your application.
Qualification requirements are outlined in the Position Description under 'Key Selection Criteria'.
About GV Health:
Goulburn Valley Health is the main health service in our region.
Services include; a 24-hour Emergency Department, Surgery, Medical, Women's and Children's, Rehabilitation and Palliative Care, Mental Health, Outpatients, community-based health programs and services at Tatura, Rushworth and Euroa.
With more than 3,000 staff, we pride ourselves on delivering person-centred care.
We aim to enhance the patient experience through improved service access, developing partnerships, meeting growth in demand, implementing innovative service models and supporting workforce flexibility.
Our region:
Centrally located in Regional Victoria, Greater Shepparton is the ideal place to call home.
A well-rounded lifestyle that is hard to beat, with a vibrant and progressive community that offers the best of both provincial and metropolitan lifestyle in one of Victoria's most liveable regional cities.
Generous salary packaging, subsidisedstaff parking and discounted leisure memberships
Flexible work practices and options to purchase additional leave to support work/life balancePaid parental leaveProfessional development and study leave to help reach your learning and career goalsA confidential Employee Assistance Program for you and your loved onesSocial club membership offering a range of events, functions and local community discountsOur CREATE Outstanding monthly, bi-monthly and annual reward and recognition program
Safe, respectful and inclusive workplace:
GV Health is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQA+, who have different abilities, or are from culturally and linguistically diverse backgrounds.
GV Health has a zero tolerance of abuse, bullying and harassment, sexual harassment and discrimination in all forms, and is committed to fostering a psychologically safe workplace that supports the health, safety and wellbeing of our people.
We are also committed to the safety, protection and wellbeing of all children.
Pre-employment requirements:
Pre-employment screening checks may be required, including but not limited to; Working with Children Check (WWCC), National Disability Insurance Scheme (NDIS) Worker Screening, International and National Police Checks, Aged Care Statutory Declaration, Visas and valid working rights in Australia, immunisations as mandated by Department of Health.
Further details of pre-employment requirements are provided in the Position Description and to successful candidates, or upon request.
GV Health reserves the right to vary pre-employment screening from time to time and as directed by legislation and operational requirements.
Recruitment agencies should note that GV Health does not accept agency resumes.
GV Health is not responsible for any fees related to any unsolicited resumes submitted by Recruitment Agencies.
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📌 After Hours Hospital Manager (Shepparton)
🏢 Goulburn Valley Health
📍 Shepparton