Legal Administration Support Worker (Queensland)

Legal Administration Support Worker (Queensland)

05 Aug
|
Encircle
|
Queensland

05 Aug

Encircle

Queensland

Moreton Bay Region – Working between our Caboolture and Strathpine OfficesFull-Time Fixed Term Contract Ending 30 June ****Level 3.1 SCHADS AwardMake a Difference in Your CommunityAre you an organised and compassionate administrator who enjoys working in a fast-paced environment while supporting people experiencing vulnerability and disadvantage?
Encircle Pine Rivers Community Legal Service (EPRCLS), a program of Encircle Community Services, is seeking a Legal Administration Support Worker to provide vital administrative and reception support across our Strathpine and Caboolture locations.
This is an exciting opportunity to contribute to a respected community legal service that provides free legal assistance to people across Moreton Bay.About UsEncircle Community Services has been supporting the Moreton Bay community since ****.
We are a community-owned organisation committed to helping people live with dignity through access to support, advocacy, and essential services.
EPRCLS provides free legal advice, information, referral services, and community legal education to vulnerable members of our community.About the RoleAs the Legal Administration Support Worker, you will play a key role in ensuring the smooth and efficient operation of the legal service.
Working closely with solicitors, volunteers, law students and the administration team, you will be the welcoming first point of contact for clients and stakeholders.Key responsibilities include:Providing skilled reception and client service supportManaging appointments, calls, emails and correspondenceCoordinating and maintaining solicitor and volunteer rostersSupporting volunteer recruitment,



induction and trainingMaintaining client records and data within Actionstep (or similar systems)Producing reports and managing administrative processesAssisting with legal service delivery and community outreach activitiesProviding onsite administrative support at both Strathpine and Caboolture officesSupporting meetings, training events and client surveysAbout YouYou are highly organised, adaptable and committed to delivering exceptional service.
You thrive in collaborative environments while also being able to work independently and manage competing priorities.To be successful, you will bring:Essential Skills & ExperienceCertificate III in Administration or equivalent experienceMinimum 12 months' experience in administration, reception or a similar roleStrong Microsoft Office skillsExperience coordinating rosters and calendarsExcellent communication and interpersonal skillsStrong organisational and time-management abilitiesExperience working with volunteers or diverse stakeholder groupsAbility to remain calm, empathetic and professional when working with vulnerable clientsUnderstanding of social justice principles and commitment to inclusive practiceCurrent Driver Licence and ability to travel regularly between Strathpine and CabooltureNational Police Check and Blue Card (or ability to obtain)Highly RegardedExperience in community services, legal services or the not-for-profit sectorExperience using Actionstep or a similar client management systemWhy Join Encircle?
Meaningful work that positively impacts the local communitySupportive and collaborative team cultureOpportunity to work alongside experienced legal professionalsA values-driven organisation committed to inclusion, respect and social justiceProfessional development and learning opportunities
#J-*****-Ljbffr

📌 Legal Administration Support Worker (Queensland)
🏢 Encircle
📍 Queensland

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