Key leadership role, ANZ franchise group offering systems, business coaching, operational excellence, career growth, and an attractive salary package.14th July, ****About the Company:Our client is a highly respected and established industrial franchise group operating throughout Australia and New Zealand.
With more than 20 years of industry success, the organisation has built a reputation for delivering quality products, exceptional service, and strong franchise support systems.Supported by proven operating frameworks, strategic marketing initiatives, and a collaborative culture, the group has achieved significant growth over recent years and continues to invest in the development and success of its franchise network.About the Role:An exciting chance exists for an experienced Franchise Support Manager to join the team and support franchise members across Queensland and Northern Recent South Wales.Reporting directly to the Managing Director, you will act as a key brand ambassador, partnering with franchisees to improve operational performance, strengthen profitability, implement business improvement initiatives, and maximise growth opportunities.Working collaboratively with fellow Franchise Support Managers and the broader leadership team, you will provide hands-on support, coaching, and strategic guidance to franchise members while ensuring alignment with the group's systems, standards, and objectives.In addition, you will also lead the group's training portfolio, overseeing training programs, supplier partnerships, coordinate the training calendar, and online learning platform to build capability and support network performance.Build and maintain strong relationships with franchise members and suppliersSupport franchisees in improving operational performance and profitabilityAnalyse business performance and identify growth opportunitiesCoordinate marketing and promotional initiatives across the networkProvide retail, merchandising, and operational supportDeliver training, coaching,



and development programsMonitor compliance with franchise standards and systemsAssist with onboarding and integration of new franchise membersSupport the implementation of network-wide business initiativesContribute to the ongoing growth and success of the franchise group14th July, ****About the Company:Our client is a highly respected and established industrial franchise group operating throughout Australia and New Zealand.
With more than 20 years of industry success, the organisation has built a reputation for delivering quality products, exceptional service, and strong franchise support systems.Supported by proven operating frameworks, strategic marketing initiatives, and a collaborative culture, the group has achieved significant growth over recent years and continues to invest in the development and success of its franchise network.About the Role:An exciting opportunity exists for an experienced Franchise Support Manager to join the team and support franchise members across Queensland and Northern New South Wales.Reporting directly to the Managing Director, you will act as a key brand ambassador, partnering with franchisees to improve operational performance, strengthen profitability, implement business improvement initiatives, and maximise growth opportunities.Working collaboratively with fellow Franchise Support Managers and the broader leadership team, you will provide hands-on support, coaching, and strategic guidance to franchise members while ensuring alignment with the group's systems, standards, and objectives.In addition, you will also lead the group's training portfolio, overseeing training programs, supplier partnerships, coordinate the training calendar,



and online learning platform to build capability and support network performance.Build and maintain solid relationships with franchise members and suppliersSupport franchisees in improving operational performance and profitabilityAnalyse business performance and identify growth opportunitiesCoordinate marketing and promotional initiatives across the networkProvide retail, merchandising, and operational supportDeliver training, coaching, and development programsMonitor compliance with franchise standards and systemsAssist with onboarding and integration of new franchise membersSupport the implementation of network-wide business initiativesContribute to the ongoing growth and success of the franchise groupWhat's on Offer:Join an established and growing Australian and New Zealand franchise networkProven systems, processes, and support structuresStrong leadership and collaborative team cultureCompetitive remuneration packagePerformance-based incentivesFortnightly RDOOngoing product and industry trainingCareer development opportunitiesAutonomous and rewarding role with regular travel throughout your territorySkills & Experience:To be successful in this position, you will possess:Demonstrated experience within franchise operations, multi‐site retail, business coaching, or operational support rolesStrong financial and commercial acumen, including P&L; analysisAbility to identify opportunities for business improvement and growthExceptional relationship‐building and stakeholder management skillsStrong verbal and written communication abilitiesExperience delivering training, coaching, mentoring, and supportProven ability to influence outcomes and drive performance improvementsWell‐developed organisational and time management skillsPersonal Attributes:Self-motivated, proactive, and results-focusedProfessional and consultative approachAnalytical and commercially mindedConfident communicator with a diplomatic styleAble to work autonomously while contributing to a team environmentStrong customer and member service focusBackground in irrigation, pumps, industrial, trade, or franchise sectors will be highly regarded
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📌 Franchise Support Manager - Queensland (Brisbane)
🏢 Think Water
📍 Brisbane