Millennium is a leading provider of integrated services across cleaning, security, and facilities management.
We pride ourselves on delivering safe, high-quality, and responsive solutions to clients across retail, commercial, industrial, and public sectors.Permanent Day Control Room OperatorLocation: Miranda, NSWIndustry: Retail / Shopping CenterPotential Earnings/Award level 5About Millennium Services GroupMillennium is a leading provider of integrated services across cleaning, security, and facilities management.
We pride ourselves on delivering safe, high-quality, and responsive solutions to clients across retail, commercial, industrial, and public sectors.Position OverviewAs a Control Room Operator, you will play a critical role in the coordination and monitoring of site operations.
You will be responsible for managing communications, responding to incidents, and ensuring the smooth functioning of cleaning and security services across designated sites.Key ResponsibilitiesMonitor CCTV systems and site activity to ensure safety and complianceCoordinate cleaning and security teams across multiple locationsRespond to alarms, incidents, and service requests in real-timeMaintain accurate logs and incident reportsCommunicate with site supervisors, clients, and emergency services as neededEnsure adherence to operational procedures and safety protocolsSupport rostering, shift coverage,



and workforce coordinationQualifications & RequirementsPrevious experience in a control room or operations coordination role preferredStrong communication and multitasking skillsFamiliarity with CCTV, radio, and dispatch systemsAbility to remain calm under pressure and respond quickly to incidentsBasic computer literacy and report writing skillsAvailability for shift work, including nights, weekends, and public holidaysSecurity license or relevant certifications may be required depending on siteWhy Join Millennium?
Ongoing training and transparent opportunities for career progressionAward-compliant remuneration with a generous 1st year sign-on bonusJoin an organisation that genuinely values safety, performance, and its people, and fosters a supportive, collaborative working cultureThis is a fantastic opportunity for an experienced operator.
By joining Millennium Services Group, you'll become part of a dedicated team that services a wide range of clients across Australia and New Zealand—giving you the chance to build your skills, work with advanced technology and grow your career with us!
Millennium Services Group is an equal‐opportunity employer.
We celebrate diversity and are committed to inclusivity.You must have valid work rights in Australia.
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📌 Retail Control Room Operator (New South Wales)
🏢 Millennium Services Group
📍 New South Wales