LawConnect is seeking a senior Customer Success leader to scale a growing team of Customer Success Managers, turning cohort targets into a repeatable operating plan and playbooks.
You'll drive net paying‐firm growth, churn reduction, and strategic engagement with high‐value law firms.You'll partner with Acquisition and Marketing to align supply with demand, design a premium customer experience, and instill Salesforce‐based reporting to guide decisions across the business.
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📌 Head Of Customer Success — Growth & Retention (Hybrid) (New South Wales)
🏢 CORTO
📍 New South Wales
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