Reliability & Maintenance Coordinator - Automated Warehouse (3PL, E-commerce)
The Opportunity
Our client, a leading 3PL provider supporting high-volume e-commerce operations, is seeking a Reliability & Maintenance Coordinator to support their state-of-the-art automated distribution centre.
This role is critical in maximising equipment uptime, system availability, and operational reliability across a highly automated warehouse environment.
Key Responsibilities
Coordinate planned and reactive maintenance to maximise equipment uptime and system availability
Proactively monitor and drive improvements in uptime, MTBF, and overall equipment performance
Identify, investigate, and eliminate causes of unplanned downtime through structured problem-solving
Schedule and prioritise maintenance activities to minimise operational disruption and downtime risk
Liaise with internal teams and external contractors to ensure rapid response and resolution of faults
Maintain accurate records within CMMS / maintenance systems, ensuring data integrity for uptime tracking
Analyse performance data to identify trends impacting reliability and uptime
Support and enhance preventative and predictive maintenance strategies
Contribute to continuous improvement initiatives focused on uptime optimisation and system resilience




Ensure compliance with safety standards and site procedures
About You
Experience in a maintenance coordination, reliability, or planning role within logistics, manufacturing, or automated environments
Proven ability to work in environments where uptime and operational continuity are critical
Exposure to automated systems or material handling equipment (highly regarded)
Strong organisational and prioritisation skills in a fast-paced workplace
Familiarity with CMMS or maintenance management systems
Sound technical understanding of mechanical and/or electrical systems
Analytical mindset with the ability to interpret performance and uptime data
Strong communication skills and ability to work cross-functionally
Desirable
Experience in automated warehouses or distribution centres
Trade, technical or engineering background (mechanical, electrical, or similar)
Exposure to reliability methodologies (TPM, RCA, FMEA, Lean)
Understanding of uptime metrics, downtime analysis, and performance KPIs
What's on Offer
Work within a cutting-edge automated facility
Play a key role in driving uptime and operational performance
Join a growing and innovative 3PL organisation
Competitive salary and career development opportunities
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📌 Reliability & Maintenance Coordinator - Automated Warehouse (3Pl, E-Commerce) (New South Wales)
🏢 Segen Consulting
📍 New South Wales