Our client is an agency within a large NSW government department that responsible for the administration of consumer, rental and property protection laws in NSW
The Digital team is delivering a multi-year Digital Modernisation Program to transform customer services, improve business operations, and create better digital experiences.
Role Description:
The Program currently comprises two separate but related projects - each project will develop and embed a recent digital application (CRM, business workflow and customer portal)
The Senior Engineers will work on all technical aspects of application development and legacy system decommissioning for a new flagship digital platform (Salesforce based)
Responsibilities:
Application design:Design and implement application components, data models, and integration solutions with internal and external systems
Agile product development: Work closely with product managers, designers, business analysts, and engineers to refine product epics and user stories.
Participate actively in Agile ceremonies and technical discussions to clarify requirements, estimate effort, identify dependencies, and support testing and delivery planning
Engineering: Develop, test, deploy, and maintain high quality software solutions in line with engineering standards and best practices.
Contribute to technical design decisions, provide peer support through code reviews, and help improve development processes, tooling, and engineering practices
Risk & quality assurance: Identify technical issues and risks within your area of responsibility and work with the wider team to address them.
Contribute to code reviews, testing activities, and quality assurance processes
Stakeholder communication: Collaborate with business stakeholders, delivery teams,



and technical colleagues to ensure shared understanding of requirements, technical constraints, and proposed solutions
Transition & decommissioning: Support deployment, go-live activities, data migration, and system transition activities to ensure successful implementation
Skills and Experience:
ESSENTIAL:
Deep Salesforce platform expertise
Strong hands‐on experience with Apex and Lightning Web Components
Solid understanding of platform limits, performance, and security
Experience with multiple new platform or application builds
Understanding of regulatory and government style Salesforce implementations using Public Sector Solutions (PSS)
Cloud & Service Cloud Expertise
Building customer‐facing portals and service solutions
Customisation and automation to support complex service journeys
Integration architecture on Salesforce
Designing and implementing integrations using Salesforce APIs
Applying standard Salesforce integration patterns
Exposure to MuleSoft or similar integration platforms
Salesforce designed as part of a broader digital and integration landscape
DevOps & release engineering
Source‐driven development and CI/CD for Salesforce
Experience with Salesforce DevOps tools (e.g. Azure DevOps)
Communication, collaboration & work style
Excellent documentation, communication and cross functional collaboration skills
DESIRABLE:
OmniStudio: OmniScripts, DataRaptors, and Integration Procedures
Advanced automation: Complex Salesforce Flow orchestration and automation design
AI & intelligent automation on Salesforce: Awareness or hands‐on experience with Agentforce / Einstein capabilities and Applying AI responsibly within service and experience use cases
Enterprise testing & quality: Structured approach to Apex testing and deployment validation
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📌 Salesforce Engineers X 2 (New South Wales)
🏢 AAR Consulting Group
📍 New South Wales