Australian Doctors Medical Recruitment – Burpengary QLDMedical Receptionist – Brisbane North (Burpengary with option to work at Kallangur & Dakabin clinics)Award Classification: Health Professionals and Support Services AwardEmployment Type: Permanent Part-Time or CasualHourly Rate: $29–$39 (dependent on experience & chosen employment type)About the RoleWe are seeking a warm, organised and proactive Medical Receptionist to join our close-knit, professional team.
This role is the heart of our practice's first impression!
Welcoming patients, supporting doctors and nurses, and keeping the front desk running efficiently.
If you're a natural multitasker with a people-first mindset, this is your chance to shine.As the frontline of patient care, your approachability and confidence will help our patients feel supported and valued from the moment they walk through the door.
You'll work in a dynamic, caring environment that values teamwork, flexibility and excellent service.Key Responsibilities:Warmly greet and triage patients in person and by phoneSchedule and manage patient appointmentsProcess Medicare claims, private billings and EFTPOS transactionsMaintain a clean,



welcoming reception and waiting areaSupport doctors and nurses with general administrative tasksAdministration & Clinical Support:Scan and file documents into patient recordsMaintain up-to-date patient information in the databaseHandle incoming/outgoing mail and assist with daily backupsPrepare and batch Medicare formsMaintain stock levels and manage form suppliesEnsure accurate messaging and follow-ups for recalls/remindersAttend regular staff meetings and trainingAdhere to OH&S; and infection control standardsUphold confidentiality and privacy of all patient informationAssist with evacuations and emergency procedures when neededWhat We're Looking For:A patient-focused, friendly and empathetic mannerStrong communication and interpersonal skillsAttention to detail and ability to manage competing prioritiesHigh standard of personal presentation and professional conductCommitment to confidentiality and safetyPrevious medical reception or administration experienceFamiliarity with Medical Director and PracsoftWillingness to work across multiple clinics if neededCulture & Workplace Values:At Family Practice Medical Centres we value shared respect, cultural awareness and service excellence.
Our receptionists are key players in creating a culturally safe, skilled and welcoming environment for all patients without judgement or bias.Ready to Apply?
Let's continue to shape a supportive and professional front-line experience for every patient.
We're excited to hear from team members who are enthusiastic about growing their career within the practice.
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📌 Medical Receptionist (Queensland)
🏢 Australian Doctors Medical Recruitment
📍 Queensland