SKEEN Clinic is seeking a friendly, organised, and patient-focused Receptionist to join our growing team.As the first point of contact for our patients, you will play an important role in creating a welcoming and professional experience while ensuring the smooth day-to-day operation of our busy specialist clinic.
If you thrive in a fast-paced healthcare environment and enjoy working as part of a supportive team, we'd love to hear from you.Join a Growing Specialist Skin ClinicAbout the RoleThis is a front-of-house position responsible for supporting the daily administrative operations of the clinic while delivering exceptional customer service.You will work closely with our doctors, nurses, and practice support team to ensure patients receive efficient, compassionate, and high-quality care from arrival through to follow-up.Key ResponsibilitiesWelcome and assist patients with professionalism and empathyManage appointments, enquiries, and patient bookingsProcess Medicare, private billing, EFTPOS, and patient paymentsCoordinate patient flow between reception, nursing, and medical staffMaintain accurate patient records and documentationManage phone calls, emails, recalls, and appointment confirmationsSupport daily clinic operations and reception administrationAssist with stock monitoring and ordering of basic reception suppliesMaintain confidentiality and comply with privacy requirementsSupport accreditation, quality improvement,



and clinic compliance activitiesEscalate patient concerns appropriately and assist with complaint managementAbout YouYou are organised, proactive, and enjoy providing outstanding customer service in a healthcare setting.
You have excellent communication skills and can remain calm and professional while managing competing priorities.EssentialPrevious experience working in a skin cancer clinic, general practice, procedural clinic, or similar healthcare environmentStrong administrative and organisational skillsExcellent communication and interpersonal skillsHigh attention to detailConfident using computers and medical practice softwareAbility to work collaboratively within a multidisciplinary teamDesirableCertificate in Health AdministrationExperience with Medicare billing and private billingKnowledge of accreditation standards and healthcare complianceWhat We OfferSupportive and cooperative team cultureOpportunity to work in a growing specialist skin clinicModern clinical environmentOngoing learning and professional developmentOpportunity to contribute to improving patient care and clinic operationsWhy Join SKEEN Clinic?
At SKEEN Clinic, we are committed to delivering exceptional skin health and skin cancer care through professionalism, compassion, and clinical excellence.
As our clinic continues to grow, we are looking for team members who are patient-focused, adaptable, and passionate about making a positive difference every day.If you're ready to join a dedicated team where your contribution is valued, we'd love to hear from you.
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📌 Receptionist - Skeen Clinic (Brisbane)
🏢 Skeen Clinic
📍 Brisbane