Founded in ****, JMC Academy is Australia's premier institution in Creative Industries education, offering a diverse range of Degrees and Diplomas in Music, Songwriting, Audio Engineering, Film and Television Production, Acting, Entertainment Business Management, Visual Communication (Design), Animation, Game Design, and Music Production.
With a 40-year legacy, JMC Academy provides cutting-edge and technologically advanced programs that meet the global demands of the creative industries.
JMC operates from 3 large footprint campuses across the east coast of Australia (VIC, NSW & QLD), teaches ~2,500 students per annum and is positioned as one of the largest private higher education providers in Australia.
With advanced-design campuses, ongoing technology upgrades, a dedicated team of academics and industry professionals, and a network of international master class lecturers, JMC Academy is committed to ensuring our graduates make their own indelible mark on industry.
JMC Academy's ultimate focus is to deliver inspiring and technologically sophisticated programs, which cater to the global needs of the Creative industries.
By nurturing, supporting and mentoring students who share a true passion and dedication for these industries, we can guide them into rewarding careers.
Our Purpose
We educate and inspire creative minds to shape their careers and our world.
At JMC Academy, we educate and empower creative minds to transform their passion into lifelong careers and meaningful contributions to the world.
Our Vision
To be the global leader in creative education, chosen by creatives, trusted by industry.
Our Values
Creative Innovators — An opportunity to dream, bring our creative genius to life, making meaningful contribution and delivering innovation to the world stage.
Curious & Resilient Explorers — In a world of uncertainty, we are a team of curious minds, who embrace the uncertain, creating a life of learning, exploration and inspiration.
At JMC we grow our voice to be confident and unstoppable.
We aren't afraid to fall, as we know we will rise.
Inclusive Community of Connectors — We create meaningful pathways, only possible through our connections and impact.




Empathetic & Compassionate Leaders — We care about every individual who walks through our doors, with kindness in our hearts and purpose in our minds.
Honest, Accountable & of Uncompromising Quality — Our honesty, integrity and quality will not be compromised, as we strive to achieve our best.
We are determined to reach our goals, as we hold ourselves and each other accountable.
Our Difference
Creative education requires a unique approach.
This is why the JMC student experience is different.
Our world-class studios, student spaces and hands-on learning inspire creative exploration, collaboration and innovation.
YOUR ROLE, HONESTLY
The Outbound Sales Consultant plays a critical role in engaging with prospective students, managing lead pipelines, and converting interest into enrolments.
This role uses a consultative and relationship-based sales approach to understand the unique motivations and goals of potential students and guide them toward courses that best suit their aspirations.
Working closely with the Marketing teams, the Outbound Sales Consultant ensures a high-quality experience from initial contact through to enrolment.
WHAT YOU'LL DO
Lead Management
Reach out to prospective students and influencers who have inquired or applied through various channels, primarily via phone calls, to qualify the lead readiness to commence at JMC Academy
Analyse and prioritise leads based on engagement level and likelihood to enroll
Execute targeted follow-up strategies using personalised communications
Respond promptly to inbound inquiries via email, phone, or instant messaging
Scheduling qualified leads for meetings with sales team members for further discussion and conversion.
Product Knowledge and Reporting
Developing a high-level understanding of the institution's course offerings to effectively communicate their value to potential students and influencers.




Maintaining accurate and up-to-date records of lead interactions within the Customer Relationship Management (CRM) system.
Work with Marketing to align messaging and improve lead generation
Performance
Collect and use feedback from leads to adjust engagement strategies
Meeting or exceeding established contact targets and contributing to the overall success of the sales team.
Able to receive feedback and apply feedback
Work Health, Safety & Wellbeing
All JMC Academy employees share responsibility for maintaining a protected and healthy workplace.
In this role, you are expected to take reasonable care for your own health and safety, and for the health and safety of others who may be affected by your work; comply with JMC Academy's WHS policies, procedures and safe work practices, and follow reasonable instructions from JMC or emergency response personnel; report all hazards, incidents, injuries and near misses to your line manager as soon as practicable; participate in WHS consultation, training and wellbeing initiatives relevant to your role; and contribute to a respectful, inclusive and psychologically safe work environment, free from bullet, harassment and discrimination.
WHAT YOU'LL BRING
Experience in sales (customer service experience will be considered, but this is a sales role)
An engaging approach to communicating with potential customers (students)
Proficiency with CRM systems including segmentation, lead scoring, and tracking
Strong written and verbal communication skills across diverse audiences
Excellent organisational and time management skills
Knowledge of the higher education sector and creative industries will be desirable, but is not required
Customer empathy and interpersonal skills
Adaptability and willingness to learn new systems and processes
Experience working collaboratively in a team environment and remotely
Strong English Language proficiency
THE PRACTICAL BITS
BASE: Sydney or Brisbane, with hybrid working and some in-office presence for collaboration and key events.
REPORTS TO: Head of Sales and Conversion
TYPE: Full time, Fixed-Term contract
SALARY: Competitive, commensurate with experience; we'll talk specifics early in the process.
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📌 Outbound Sales (Brisbane/Sydney)
🏢 Jmc Academy
📍 Brisbane