Join our team!
We have 2 part-time Clinic Receptionist positions available – Permanent (16 hrs/week) or Fixed Term (24 hrs/week)Why Chris O'Brien Lifehouse?
Chris O'Brien Lifehouse is one of Australia's leading comprehensive cancer centres.
Our purpose-built facility brings together treatment, research, education and emotional support—supporting patients and their families at every step of their cancer journey.BenefitsIncrease your take home pay with tax free benefit of $15,900Optional tax free meal and entertainment card $2,600 + discounts on other retail benefitsSubsidised gym membership through Fitness Passport (for you and your family)Access to EAPAbout the roleYour opportunity as the recent Clinical Receptionist will be to effectively manage the front line services to all patients, family and visitors within COBL.
In particular, this position is required to triage enquiries and the needs of patients/visitors and ensure the smooth operation through the COBL main reception and entry way.Key ResponsibilitiesReport and action patient customer serviceProtect the confidentiality of patient clinical records without compromising appropriate clinical workforce access to patient clinical informationUtilise effective questioning skills and a consultative approach to accurately interpret the needs of customer's (internal and external to the organisation)



and demonstrates effective problem-solving skills to provide a flexible service that meets these needsDetermine patient requirements and deliver services at a high standard in a responsive and timely mannerBecome a part of, and promote a team environment by showing respect, and acknowledging and validating other team membersEssential CriteriaKnowledge of hospital billing and receipting procedures, including inpatient, non-inpatient, and Medicare ineligible patient accounts, with experience in private hospital settings.Proven experience with hospital patient billing systems, health fund contracts, member eligibility checks, and accurate processing of patient accounts.Skilled in debt collection, financial administration, and maintaining high accuracy in billing records, with strong numerical and attention-to-detail skills.Excellent communication and interpersonal abilities, including professional telephone manner, customer service, and effective teamwork.Highly organised and proactive professional with strong time management, decision-making skills, initiative, and proficiency in word processing, spreadsheets, and database software.A Workplace That Welcomes EveryoneAt Chris O'Brien Lifehouse, we are committed to a culture of inclusion and respect.
We value the unique backgrounds and perspectives of our team and actively support, staff from diverse cultural and linguistic backgrounds, LGBTIQA+ communities, Indigenous staff, people living with disabilities, and people of all ages and faiths.Ready to Make a Difference?
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📌 Clinical Receptionist (New South Wales)
🏢 Mylifehouse
📍 New South Wales