Sydney Tools is one of Australia's largest and fastest-growing tool retailers, with over 115+ stores nationwide.
Since ****, we have built a reputation for providing quality tools, expert advice, and exceptional customer service to trade professionals, businesses, and DIY enthusiasts alike.
We are currently seeking a motivated and customer-focused Retail Sales Specialist to join our team at Sydney Tools Brookvale.
What's in it for You?
Ongoing performance-based salary reviews
Career progression opportunities within a growing national business
Job security with an established Australian company
Ongoing supplier and product training
Supportive team environment
Chance to develop specialist product knowledge across industry-leading brands
Employee discounts on a wide range of products
Sydney Tools is one of Australia's largest and fastest-growing tool retailers, with over 115+ stores nationwide.
Since ****, we have built a reputation for providing quality tools, expert advice, and exceptional customer service to trade professionals, businesses, and DIY enthusiasts alike.
We are currently seeking a motivated and customer-focused Retail Sales Specialist to join our team at Sydney Tools Brookvale.
What's in it for You?
Ongoing performance-based salary reviews
Career progression opportunities within a growing national business
Job security with an established Australian company
Ongoing supplier and product training
Supportive team environment
Opportunity to develop specialist product knowledge across industry-leading brands




Employee discounts on a wide range of products
Only applicants with valid working rights in Australia will be considered for this position.
About the Role
As a Retail Sales Specialist, you will play a key role in delivering exceptional customer service while helping customers find the right products and solutions for their needs.
Key Responsibilities
Providing outstanding customer service both in-store and over the phone
Processing sales transactions, quotes, and customer orders
Promoting current products, services, and special offers
Assisting customers with product recommendations and technical advice
Handling customer enquiries and resolving issues professionally
Maintaining merchandising standards and store presentation
Participating in ongoing training and development programmes
Contributing to individual and store sales targets
About You
Previous experience in retail sales, customer service, trade sales, hardware, or a related industry
Strong communication and relationship-building skills
A genuine interest in tools, power tools, and trade-related products
Basic computer literacy
A positive attitude and strong work ethic
Why Sydney Tools?
At Sydney Tools, we invest in our people.
We provide the training, support and opportunities needed to build a rewarding long-term career.
Whether you're an experienced salesperson, a retail professional or a tradesperson looking for a new challenge, you'll be joining a team that values hard work, customer service and personal growth.
#J-*****-Ljbffr

📌 Retail Sales Specialist (Sydney)
🏢 Sydney Tools
📍 Sydney