Full time | Family-Owned Business | Stable Hours | Career Growth | Rewarding Work
Multiple Locations: Browns Plains, Logan Central & Beenleigh
Looking for a career where no two days are the same?
Do you enjoy:
Helping people solve problems?
Negotiating and finding win-win outcomes?
Working in a fast-paced environment where the day flies by?
Being part of a supportive team that genuinely enjoys coming to work?
If you answered YES, we'd love to hear from you!
Welcome to Pennywise
Forget everything you think you know about pawnbroking.
Pennywise is modern, professional, bright and customer-focused.
We pride ourselves on creating a welcoming environment where our customers feel respected and our team members enjoy coming to work every day.
For more than 30 years, Pennywise has been a proudly family-owned and operated Queensland business.
With seven stores across South-East Queensland and exciting growth ahead, we've built our reputation on trust, fairness and helping people through life's everyday challenges.
We're not just buying, lending and selling—we're providing real solutions for our customers and making a genuine difference in our local communities.
Due to continued growth, we're looking for enthusiastic people to join our Buys & Loans and Retail Team.
Why join Pennywise?
Full-time, permanent employment
Family-owned business with over 30 years of success
Stable, consistent hours
A supportive team culture where everyone matters
Comprehensive training provided
Career development and progression opportunities
A varied role where every day is different
Rewarding work helping people in your local community
Be part of a growing Queensland business
About the Role
This is a customer-focused position where you'll work across both our retail and pawnbroking operations.
Every day you'll be meeting new people,



assessing second-hand goods, negotiating purchases and loans, assisting customers with retail sales, and helping deliver outstanding customer experiences.
Key Responsibilities
Deliver exceptional customer service in-store and online
Assess and value second-hand goods
Negotiate purchases and pawnbroking loans
Assist customers with retail sales and product enquiries
Clean, price, tag and merchandise stock
Maintain accurate records and complete data entry
Work collaboratively with your team to achieve daily goals
Follow company procedures and compliance requirements
About You
We're looking for someone who is:
Passionate about customer service
A confident communicator and negotiator
Reliable, honest and professional
Energetic with a positive attitude
Comfortable working in a fast-paced environment
Able to think on their feet and solve problems
Organised with excellent attention to detail
A team player who enjoys working towards shared goals
Experience or knowledge of electronics, mobile phones, computers, gaming, tools, jewellery or other second-hand goods will be highly regarded but is not essential.
Previous experience in pawnbroking or second-hand buying is not required.
We provide comprehensive training and welcome applicants from retail, hospitality, sales, customer service and other customer-facing industries.
What You'll Need
Be available to work weekends, as we trade seven days a week
Be reliable and committed to delivering outstanding customer service
Be willing to learn and develop new skills
Have the right to work in Australia
Join the Pennywise Family
If you're looking for more than just a job and want to build a career with a business that values its people, supports their growth and makes a real difference in the community, we'd love to hear from you.
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📌 Buys/Loans & Retail Assistant (Brisbane)
🏢 HAMDON
📍 Brisbane