05 Aug
|
Jacana Energy
|
Tasmania
05 Aug
Jacana Energy
Tasmania
Job Type: Contract position | Casual positionJob DescriptionMedicalJobsAustralia.com Vacancy Number: ******Agency: Jacana EnergyWork Unit: Customer ExperienceLocation: DarwinPrimary Objective: The Customer Resolution Specialist investigates and manages complex customers complaints, escalations, Ombudsman complaints, Ministerial enquiries, and other sensitive customer matters across Jacana Energy.The role conducts account investigations, identifies root causes, prepares written responses and reports, analyzes trends, and works collaboratively to deliver fair and customer-focused outcomes.
The position requires robust analytical, communication, and stakeholder management skills in a fast-paced, regulated environment.Special Instructions: Aboriginal applicants will be granted priority consideration for this vacancy.
Contact: Shannon Cotis at ******
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📌 Customer Resolution Specialist (Tasmania)
🏢 Jacana Energy
📍 Tasmania